Demand test descriptions and error codes - Avaya Support
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Demand test descriptions and error codes - Avaya Support

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Maintenance <strong>Dem<strong>and</strong></strong> Tests<br />

Table 284: Battery <strong>and</strong> Power Supply Query Test (#5) 2 of 7<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

1005 ABORT The battery charger is not connected. DC-powered cabinets do not<br />

have battery backup, so ignore this <strong>error</strong> if this is a DC-powered<br />

cabinet. If the system has a UPS <strong>and</strong> no battery charger <strong>and</strong> batteries,<br />

ignore this <strong>error</strong> since the batteries <strong>and</strong> charger are not required with<br />

certain UPSs. Otherwise:<br />

1. Verify that the battery charger is switched on.<br />

2. Unplug one battery.<br />

3. Switch off the charger <strong>and</strong> remove its white power cord.<br />

4. Verify that the power cord has at least 106 VAC.<br />

5. Verify that the connector on the rear of the charger is properly<br />

inserted.<br />

6. Re-insert the charger power cord <strong>and</strong> switch on the charger.<br />

7. Plug the battery back in.<br />

8. Run the <strong>test</strong> environment. The batteries may need charging if it<br />

was drained if there were power outages. Reconnect the battery<br />

charger to recharge. If Test #5 is run before the batteries are<br />

completely charged, the <strong>test</strong> fails with Error Code 2. If Abort 1005<br />

occurs again, escalate the problem.<br />

9. Wait 30 hours <strong>and</strong> rerun the <strong>test</strong>.<br />

2000 ABORT Response from the <strong>test</strong> was not received within the time allowed.<br />

1. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

2. For AC-powered systems, if the <strong>test</strong> continues to ABORT with<br />

Error Code 2000, check for system powering problems with the A<br />

carrier. Look for <strong>and</strong> resolve every AC-POWER <strong>and</strong> CARR-POW<br />

alarm in a multicarrier cabinet system. Repeat the <strong>test</strong>.<br />

3. For AC-powered systems, if the <strong>test</strong> continues to ABORT with a<br />

2000 Error Code, check for <strong>and</strong> resolve every MAINT<br />

(Maintenance circuit pack) <strong>error</strong> in a PN. Repeat the <strong>test</strong>.<br />

2028 ABORT An internal system <strong>error</strong> prevented the Battery Charger status LED<br />

from being turned off.<br />

1. Since this <strong>test</strong> is not relevant for DC-powered systems, there may<br />

be internal system problems. Retry the comm<strong>and</strong> at 1-minute<br />

intervals up to 5 times.<br />

1078 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

2 of 7

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