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Demand test descriptions and error codes - Avaya Support

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Table 363: Announcement Checksum Test (#209) 3 of 3<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description/ Recommendation<br />

Announcement Checksum Test (#209)<br />

0-256 FAIL The <strong>test</strong> failed. The <strong>error</strong> code indicates the total number of defective<br />

announcements that were found.<br />

Error code 0 indicates the Global Checksum failed on the board, but no<br />

individual Checksum failed.<br />

Note: Since<br />

WARNING: Replacing<br />

Note:<br />

the announcements are recorded digitally, it is<br />

possible for the announcement Checksum Test to fail but<br />

still have all the announcements sound uncorrupted. When<br />

an individual announcement fails the Checksum Test,<br />

always listen to the announcement first before taking any<br />

action. An announcement can be played back by dialing the<br />

announcement extension associated with the<br />

announcement number.<br />

1. Look in the Error Log to determine the number of the first defective<br />

announcement. Play back the announcement. If the announcement<br />

sounds defective, rerecord it or delete it. If the <strong>error</strong> code was<br />

greater than one, indicating that there is more than one defective<br />

announcement, run this <strong>test</strong> again <strong>and</strong> repeat this step.<br />

2. If the checksum <strong>test</strong> still fails after deleting <strong>and</strong> rerecording all<br />

defective announcements, reset the circuit pack with reset board<br />

location <strong>and</strong> run this <strong>test</strong> again.<br />

3. If the <strong>test</strong> still continues to fail, reseat the circuit pack <strong>and</strong> restore all<br />

announcements with an appropriate time estimate (for example, 40<br />

minutes.) Then rerecord the lost announcements (that is, those<br />

recorded since the last save operation) <strong>and</strong> run this <strong>test</strong> again.<br />

4. If the <strong>test</strong> still continues to fail, replace the circuit pack, <strong>and</strong> run this<br />

<strong>test</strong> again.<br />

the circuit pack results in loss of integrated<br />

announcements. See General notes.<br />

PASS All recorded announcements checksum correctly, indicating that the<br />

speech main memory is functioning properly. User-reported troubles on this<br />

circuit pack should be investigated using other circuit pack <strong>and</strong> port <strong>test</strong>s.<br />

Refer to -PT (Announcement Port) Maintenance documentation for a<br />

description of the port <strong>test</strong>s.<br />

3 of 3<br />

Issue 5 May 2009 1291

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