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Demand test descriptions and error codes - Avaya Support

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S8700 series<br />

PKT-INT (Packet Interface)<br />

If the circuit pack’s diagnostic <strong>test</strong>s do not pass in a st<strong>and</strong>ard- or duplex-reliability system<br />

(unduplicated IPSIs), the failing Packet Interface is placed in an out-of-service state. Every link<br />

h<strong>and</strong>led by that IPSI goes down, <strong>and</strong> may be re-established using other Packet Interface<br />

resources. Calls associated with these links may drop.<br />

If the st<strong>and</strong>by IPSI (in a high- or critical-reliability system with duplicated IPSIs) has an<br />

acceptable state of health, maintenance software interchanges the IPSIs, instead of resetting<br />

the active IPSI’s Packet Interface module. This is less disruptive than a reset.<br />

An IPSI’s Packet Interface module goes out-of-service if the IPSI has been reset by background<br />

maintenance 3 times in the last 15 minutes, whether or not reset succeeded. Various <strong>error</strong>s will<br />

lead to a Packet Interface reset. See the Error log entries <strong>and</strong> recommended actions section.<br />

An extensive set of diagnostic <strong>test</strong>s is run when the circuit pack is reset.<br />

S8700 series<br />

Duplication Impact<br />

The Packet Interface module is a single point of failure in a st<strong>and</strong>ard- or duplex-reliability<br />

system, with unduplicated IPSIs. If not acceptable, an S8700 customer can upgrade to a high-<br />

or critical-reliability system with duplicated IPSIs. Figure 55: Distributed PKT-INTs shows an<br />

S8700 Fiber-PNC configuration with duplicated IPSIs. The following concepts apply to<br />

duplicated IPSIs:<br />

● Packet bus connection<br />

In a high- or critical-reliability system (duplicated IPSIs), the st<strong>and</strong>by IPSI’s Packet<br />

Interface module cannot access the packet bus to write data, except during a planned IPSI<br />

interchange or when the Active-St<strong>and</strong>by Peer Link Test (#888) is run. The Packet Interface<br />

Maintenance Looparound Test (#886), which requires access to the packet bus, is not run<br />

on the st<strong>and</strong>by IPSI’s Packet Interface module.<br />

● IPSI interchange<br />

Severe Packet Interface module faults that cause system <strong>and</strong> application links to go down<br />

are detected within 1 second. A fatal fault <strong>error</strong> message is generated, <strong>and</strong> the Packet<br />

Interface maintenance software attempts to run the Packet Interface Reset <strong>test</strong>. In a high-<br />

or critical-reliability system, this results in a requested IPSI interchange, instead of a<br />

Packet Interface reset, since stable calls are preserved across the interchange.<br />

Issue 5 May 2009 735

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