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Demand test descriptions and error codes - Avaya Support

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E-DIG-ST (Emulated Digital Line)<br />

Notes:<br />

a. Error Type 0: Run the short <strong>test</strong> sequence first. If every <strong>test</strong> passes, run the long <strong>test</strong><br />

sequence. Refer to each appropriate <strong>test</strong>’s description, <strong>and</strong> follow its recommended<br />

procedures.<br />

b. Error Type 18: Maintenance personnel have busied out the port in question. Release the<br />

port by using release port location.<br />

c. Error Type 130: The circuit pack has been removed or has been insane for more than<br />

21 minutes. To clear the <strong>error</strong>, reinsert or replace the circuit pack.<br />

d. Error Type 257: Problems transmitting to the voice terminal. This problem can be caused<br />

by defective wiring that can cause varying degrees of problems on different types of sets.<br />

Sets such as the 7410 appear to be more susceptible to wiring problems than others.<br />

e. Error Type 1537: There is a problem with the link to the voice terminal. This can be ignored<br />

if no user complaints are received. Otherwise, make sure the voice terminal is connected,<br />

check for defective wiring, check for a defective voice terminal, <strong>and</strong> move voice terminal to<br />

a jack that is closer to the switch (number of feet of wiring between the jack <strong>and</strong> the switch).<br />

If the problem still exists, replace the circuit pack. Once the problem has been resolved, the<br />

alarm is retired after a predetermined amount of time.<br />

f. Error Type 1793: The local loop <strong>test</strong> failed. Each failure increments an internal counter by 1<br />

when the local loop <strong>test</strong> fails. The counter is decremented when the loop <strong>test</strong> passes. When<br />

the counter reaches a threshold of 3, an on-board MINOR alarm is raised.<br />

g. Error Type 2049: The NPE Crosstalk <strong>test</strong> failed. The internal counter increments by 1 when<br />

the NPE Crosstalk <strong>test</strong> fails. The counter is decremented by 1 when the NPE Crosstalk <strong>test</strong><br />

passes. When the counter reaches a threshold of 3, an on-board MINOR alarm is raised<br />

<strong>and</strong> the board is taken out of service.<br />

h. Error Type 2305: The station went off-hook while it was in the ready-for-service state. Use<br />

status station to determine the state of the station. The off-hook should have moved<br />

the station to ready-for-service. No action is necessary.<br />

i. Error Type 3840: No terminal is connected to the Digital Line board. No maintenance<br />

action is required.<br />

j. Error Type 3841: The circuit pack’s message buffer is full. This may be caused by having<br />

many display phones with heavy traffic connected to the circuit pack. No action is<br />

necessary.<br />

k. Error Type 2304: Internal system <strong>error</strong>. No action is necessary.<br />

Issue 5 May 2009 403

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