Demand test descriptions and error codes - Avaya Support

Maintenance Demand Tests
Table 545: Power Supply Voltage Test (#1536) 2 of 3
Error
Code
1 1
Test
Result
Description and recommendation
FAIL The +5V is out of tolerance.
1. Enter status environment to check the voltages.
a. +5V (+/- 5%) (4.75 to 5.25 V)
2. If redundant power supplies are present, there may be a problem
with the backplane. Verify that each power supply can detect the
problem by using the recycle carrier command, specifying the
slot number of the power supply to be shut down. Refer to the notes
and cautions for this command in Maintenance Commands for
Avaya Aura Communication Manager, Media Gateways and
Servers (03-300431) before executing the recycle carrier
command.
3. Replace the power supply.
4. If the problem persists, check the backplane for shorts.
21 FAIL The -5V is out of tolerance.
1. Enter status environment to check the voltages: -5V (+/- 10%)
(-4.5 to -5.5 V)
2. If redundant power supplies are present, there may be a problem
with the backplane. Verify that each power supply can detect the
problem by using the recycle carrier command, specifying the
slot number of the power supply to be shut down. Refer to the notes
and cautions for this command in Maintenance Commands for
Avaya Aura Communication Manager, Media Gateways and
Servers (03-300431) before executing the recycle carrier
command.
3. Replace the power supply.
4. If the problem persists, check the backplane for shorts.
1700 Maintenance Alarms for Communication Manager, Media Gateways and Servers
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