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Demand test descriptions and error codes - Avaya Support

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To determine how many MMI circuit packs are needed for the MMCH feature:<br />

1. Using display system-parameters maintenance, locate the number listed in the<br />

Minimum Maintenance Thresholds (MMIs) field <strong>and</strong> record this number.<br />

2. Use list configuration to verify the number of MMI ports.<br />

3. Compare this number with the value listed in the MMIs field on the System-Parameters<br />

Maintenance screen (number listed in step 1: minimum thresholds number for MMI ports<br />

of between 0-128). Each MMI circuit pack contains up to 32 ports. If this number in the<br />

MMIs field is less than or equal to 32, one MMI circuit pack is needed. If this number is 64,<br />

then two MMI circuit pack are needed.<br />

4. Use list configuration to verify that the number of MMI circuit packs listed agrees<br />

with the required minimum port capacity (from step 1). If the number of MMI circuit packs<br />

listed in the step 2 differs from the calculated number, restore the number of MMI circuit<br />

packs to the correct value, in order to resolve the MMI-LEV alarm.<br />

Error log entries <strong>and</strong> recommended actions<br />

Table 190: MMI-LEV Error Log Entries<br />

Error<br />

Type<br />

Aux<br />

Data<br />

Associated Test Alarm<br />

Level<br />

On/Off<br />

Board<br />

1 (a) Any None MAJ OFF<br />

Recommended<br />

Action<br />

Notes:<br />

a. Error Type 1: The number of MMI resources in the system that are in service has fallen<br />

below the calculated minimum value. If the number of in-service MMI ports falls below the<br />

MMCH port capacity (value entered in the Minimum Maintenance Thresholds for MMIs<br />

field) on the System-Parameters Maintenance screen, an MMI-LEV <strong>error</strong> is logged. If this<br />

outage continues for 15 minutes, a MAJOR alarm is raised.<br />

1. See MMI-PT (Multimedia Interface Port) <strong>and</strong> MMI-BD (Multimedia Interface Circuit<br />

Pack) <strong>and</strong> resolve any associated alarms.<br />

2. If an MMI-LEV <strong>error</strong>/alarm exists <strong>and</strong> none has been raised against MMI-BD or<br />

MMI-PT MOs, an MMI circuit pack may have been removed from service causing the<br />

MMI-LEV <strong>error</strong>/alarm. Restore the number of MMI ports available for service to be<br />

equal to or more than the calculated port capacity. See Resolving MMI-LEV Errors/<br />

Alarms for details.<br />

3. If this <strong>error</strong> continues, escalate the problem.<br />

658 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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