Demand test descriptions and error codes - Avaya Support

Procedures for Restoring the PMS Link
PMS-LINK (Property Management System Link)
1. Determine the status of the PMS Link.
Enter status pms-link, and make sure that the PMS Link is not busied out for
maintenance. If the link is “down,” then continue with the next step.
2. Where does the PMS Link connect?
Enter display system-parameters hospitality, and find out the destinations of
the PMS Link.
3. Determine the status of the data extension.
Enter status data extension, and verify whether the data extension is in the
in-service/idle state. If the data extension is not available, then look for the extension
number in Alt Name field of the Error Log. See XXX-BD (Common Port Circuit Pack/
Media Module) for resolutions.
4. Is the external PMS device available?
Make sure that the PMS device is ON-LINE and ready for service. Check the physical
connectivity between Data Module and the PMS device.
5. If the problem is not found in the above steps, check the C-LAN board for any problems.
For a description about the C-LAN board and its connectivity, refer to Downloading
License and Authentication files from RFA in Maintenance Procedures for Avaya Aura
Communication Manager, Media Gateways and Servers (03-300432).
When restoring the PMS link, it is necessary to execute maintenance test on different objects
that comprise the PMS link. It is recommended that you busyout the PMS link before trying to
restore the link. When the PMS Link is busied out, every PMS Link maintenance action is
deactivated, and interference with tests of other MOs is prevented.
Error log entries and recommended actions
Table 210: PMS-LINK Error Log Entries 1 of 2
Error Type Aux Data Associated Test Alarm
Level
On/Off
Board
Recommended Action
0 (a) 0 Any Any Any test pms-link
18 (b) 0 busyout
pms-link
257 (c) Any Link Retry test
(#215)
WRN OFF release pms-link
MIN OFF test pms-link l
WRN1 513 (d) Any test pms-link
1 of 2
Issue 5 May 2009 745