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Demand test descriptions and error codes - Avaya Support

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Table 298: Tone Detector Audit/Update Test (#43)<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

Tone Detector Audit/Update Test (#43)<br />

ABORT The system was not able to allocate the resources for this <strong>test</strong>.<br />

1. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

1412 ABORT This <strong>test</strong> does not run on media modules or media gateways. Ignore.<br />

2000 ABORT Response from the <strong>test</strong> was not received within the time allowed.<br />

1. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

2100 ABORT Could not allocate the necessary system resources to run this <strong>test</strong>.<br />

1. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

FAIL Hardware audit failed.<br />

1. Enter list configuration carrier to get the board type <strong>and</strong><br />

location. If the board type is TN2182, TN2312, or TN8412, do steps 2 – 6.<br />

Otherwise, do steps 7 - 9.<br />

2. Check if the board is duplicated using the comm<strong>and</strong>s list cabinet<br />

<strong>and</strong> status port-network on the affected PN.<br />

3. If the board is duplicated, switch to the st<strong>and</strong>by side using<br />

set tone or set ipserver-interface.<br />

4. Test the alarmed board using <strong>test</strong> tone location long. This<br />

comm<strong>and</strong> resets the board. This will probably will not affect calls in<br />

progress, but could cause a call origination to abort or cause a user to not<br />

get dial tone when going off-hook.<br />

5. If every <strong>test</strong> passes <strong>and</strong> the alarm does not resolve, re<strong>test</strong> using<br />

<strong>test</strong> tone location long clear.<br />

6. If the <strong>test</strong> passes, terminate the repair process. If it fails, replace the<br />

circuit pack at the customer’s convenience. Follow the procedures in<br />

TONE-BD (Tone-Clock Circuit Pack).<br />

7. Attempt to reset the circuit pack. The reset is required to reload RAM<br />

associated with the DSPs. This will take all tone detector ports out of<br />

service for a few seconds. Other than the unlikely potential of running out<br />

of tone detector resources in the switch, there is no other effect when the<br />

board is reset.<br />

8. Test the board using <strong>test</strong> board location long.<br />

9. If the <strong>test</strong> passes, terminate the repair process. If the <strong>test</strong> fails, replace the<br />

board. Follow the procedures in TONE-BD (Tone-Clock Circuit Pack).<br />

PASS The port passed the sanity audit.<br />

Issue 5 May 2009 1143

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