Demand test descriptions and error codes - Avaya Support

ISDN-SGR (ISDN-PRI Signaling Group)
Table 157: Descriptions and Recommendations for Error Types 3842-3942 3 of 4
Error
Code
Description Recommendation
3894 Protocol detail; may
offer a clue if customer
is having ISDN calls
denied with an
unexpected intercept
tone.
3902 FRANCE ONLY:
Service not authorized.
3903 Service or option not
available, unspecified.
This cause reports a
“service or option not
available” event only
when no other cause in
the “service or option
not available” class
applies.
3905 Protocol detail; may
offer a clue if customer
is having ISDN calls
denied with an
unexpected intercept
tone.
3906 Protocol detail; may
offer a clue if customer
is having ISDN calls
denied with an
unexpected intercept
tone.
3909 A request to use a
network service has
been made, but the
network has rejected
the request because
the requested service
is not implemented.
3910 Only restricted digital
BC available.
First, eliminate any transitory state mismatch problems by
entering test port location for the trunk port shown in
the Aux Data field. Service State Audit Test (#256) is the
important test in the sequence. If this passes satisfactorily,
yet the customer continues to complain of unexpected
intercept tones when accessing ISDN trunks or PRI
endpoints and no other cause can be found, escalate the
problem and provide the next tier with this Error Log
information.
If customer is complaining of unexpected intercept tones
when accessing ISDN trunks or PRI endpoints and no other
cause can be found, escalate the problem and provide the
next tier with this Error Log information.
If customer is complaining of unexpected intercept tones
when accessing ISDN trunks or PRI endpoints and no other
cause can be found, escalate to the problem and provide the
next tier with this Error Log information.
Follow the previous recommendation for Error Type 3890.
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Issue 5 May 2009 555