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Demand test descriptions and error codes - Avaya Support

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ISDN-TRK (DS1 ISDN Trunk)<br />

f. Error Type 130: The circuit pack or media module has been removed or has been insane<br />

for more than 11 minutes. To clear the <strong>error</strong>, reinsert or replace the circuit pack or media<br />

module.<br />

g. Error Types 257 <strong>and</strong> 796: Disagreement between this switch <strong>and</strong> the switch at the other<br />

end of the trunk connection with regard to the ISDN service state of the DS1 ISDN Trunk.<br />

This switch will automatically try to recover by performing a service state audit. You can use<br />

status trunk grp#/mem# to determine the state of the trunk.<br />

When running the short <strong>test</strong> sequence, note the results of the Service State Audit Test<br />

(#256).<br />

h. Error Type 513: This trunk is not recognized by the far-end switch. Investigate the trunk<br />

administration for both switches <strong>and</strong> make changes as necessary.<br />

i. Error Type 1025: An unexpected SERVICE or SERVICE ACK was received. Possibilities<br />

include:<br />

● Translations conflict<br />

● Protocol differences<br />

● ESS may be using NI3 protocol, not currently implemented in Communication<br />

Manager.<br />

● B-Chel negotiation problem (glare)<br />

j. Error Type 1793: failure of the DS1/UDS1 Interface circuit pack. When running the short<br />

<strong>test</strong> sequence, the results of the Signaling Link State Audit Test (#255) are important.<br />

k. Error Type 3073: Service State Audit Test (#256) failed. The trunks will not be usable for<br />

any outgoing calls (although incoming calls will be accepted) until the <strong>test</strong> passes <strong>and</strong> the<br />

trunk state is changed to in service (use status trunk grp#/mem# to investigate trunk<br />

status).<br />

l. Error Type 3585: the switch receives an ISDN RESTART message for an ISDN trunk. Calls<br />

are cleared with the RESTART message. Therefore, this Error Type may be associated with<br />

a dropped call report from a user.<br />

The following Aux Data values for Error Type 3585 represent the trunk’s ISDN call state at<br />

the time the unexpected request to restart the chel was received from the remote switch.<br />

This information can be useful if dropped calls (cutoffs) are reported by users of the<br />

ISDN-PRI trunks.<br />

Issue 5 May 2009 565

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