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Demand test descriptions and error codes - Avaya Support

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n. Error Type 2817: on-board failure of EI circuitry related to transmission of data to the fiber<br />

interface. If this <strong>error</strong> has generated a minor alarm, the EI circuit pack or transceiver should<br />

be replaced.<br />

o. Error Type 3073: Perform the following steps for Error Type 3073:<br />

1. Execute display <strong>error</strong>s <strong>and</strong> resolve any <strong>error</strong>s on the following: PKT-BUS,<br />

PKT-INT, BRI-BD, BRI-PT, BRI-SET/ASAI, UDS1-BD.<br />

2. Enter <strong>test</strong> board location r 3 for this circuit pack. If this <strong>error</strong> continues to<br />

appear, replace the EI circuit pack.<br />

p. Error Types 3074 <strong>and</strong> 3075: failures of the EI circuit pack Packet Path <strong>test</strong>. The packet<br />

path <strong>test</strong> exercises circuitry on the EI circuit pack, the neighbor EI or SNI circuit pack, <strong>and</strong><br />

any intervening DS1 converter circuit packs (if the PN is remoted).<br />

1. Certain packet bus faults can cause these <strong>error</strong>s without the EI being defective. Check<br />

if PKT-BUS <strong>error</strong>s are also present. If they are, see PKT-INT (Packet Interface) <strong>and</strong><br />

Isolating <strong>and</strong> repairing packet-bus faults in Maintenance Procedures for <strong>Avaya</strong> Aura<br />

Communication Manager, Media Gateways <strong>and</strong> Servers (03-300432) to diagnose the<br />

problem.<br />

2. If Error Type 3075 is present without Error Type 3074, replace the EI circuit pack.<br />

3. If Error Type 3074 exists with or without 3075, run <strong>test</strong> board location on the EI,<br />

<strong>and</strong> follow the repair procedures for any <strong>test</strong> that does not pass.<br />

4. If PKT-BUS <strong>error</strong>s are absent <strong>and</strong> replacing the EI does not resolve the problem, there<br />

may be a packet bus fault. See Isolating <strong>and</strong> repairing packet-bus faults in<br />

Maintenance Procedures for <strong>Avaya</strong> Aura Communication Manager, Media<br />

Gateways <strong>and</strong> Servers (03-300432).<br />

q. Error Type 3330: failure of a diagnostic component on the EI circuit pack. The failed<br />

component will not impair service, but it may leave the EI circuit pack in a state where the EI<br />

circuit pack cot detect <strong>error</strong>s.<br />

1. Replace the EI circuit pack at a time when it is most convenient for the customer (this<br />

may cause service outages).<br />

r. Error Type 3585: the EI circuit pack experienced a series of very short out-of-frame<br />

conditions within several minutes. This may indicate transmission difficulties over the fiber<br />

link. If this condition ceases, the warning alarm should be resolved within 15 minutes.<br />

1. Enter display <strong>error</strong>s <strong>and</strong> resolve any SNC-BD (Switch Node Clock Circuit Pack),<br />

TDM-BUS (TDM Bus), TDM-CLK (TDM Bus Clock) or SYNC (Port Network<br />

Synchronization) <strong>error</strong>s.<br />

s. Perform the Fiber link fault isolation procedures described in Chapter 4: General<br />

troubleshooting of Maintenance Procedures for <strong>Avaya</strong> Aura Communication Manager,<br />

Media Gateways <strong>and</strong> Servers (03-300432).<br />

1. If the alarm is not resolved within the next 15 minutes, replace the lightwave<br />

transceiver on the EI circuit pack reporting the problem <strong>and</strong> on the connected EI circuit<br />

pack, SNI circuit pack, or DS1 converter circuit pack.<br />

448 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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