Demand test descriptions and error codes - Avaya Support

v. Error Type 3585: The administered NIC interface options (auto-negotiate, speed, and
duplex) do not match the TN2602AP administration. On the change ip-interface form,
if auto is y, set speed to 100 and duplex to full. Submit the form.
Aux Data = 1: The speed is set for auto negotiate in administration. The board is reporting
half-duplex. See the repair procedures for Verify NIC Options Test (#1511).
Aux Data = 2: The board is reporting different options than what is administered. Software
tried to correct the options, but the board did not take the option update. See the repair
procedures for Verify NIC Options Test (#1511).
w. Error Type 3841: Aux Data = None: Inconsistent downlink message. The board was sent a
message it did not understand. These errors are not service affecting. No action is required.
x. Error Type 3841: Aux Data = 4283: The RTCP monitor server is not connected. There is a
network problem between the monitor server and the server or the RTCP monitor server is
mis-administered. Use the Communication Manager administration command change
system-parameters ip-options to verify administration of RTCP monitor server
parameters.
y. Error Type 1538 and 3999: the circuit pack sent a large number of control chel messages
to the switch within a short period of time.
● If Error Type 1538 is also present, then the circuit pack was taken out of service due to
hyperactivity.
● If Error Type 1538 is not present, then the circuit pack has not been taken out of
service, but it has generated 50 percent of the messages necessary to be considered
hyperactive. This may be completely normal during heavy traffic periods. However, if
this Error Type is logged when the circuit pack is being lightly used, it may indicate a
problem with the circuit pack or the equipment attached to it.
Demand test descriptions and error codes
Investigate tests in the order presented. By clearing errors associated with the first test, errors
generated from other tests may also be cleared. Click on the link to see the full description of
the test, error codes, and recommended actions.
Order of Investigation Short Test
Sequence
Long Test
Sequence
524 Maintenance Alarms for Communication Manager, Media Gateways and Servers
D/ND 1
Ethernet Hardware Query Test (#1405) X X ND
Control Chel Looparound Test (#52) X X ND
IIP Address Update Test (#1371) X X CD
Verify NIC Options Test (#1511) X X CD
Network Connectivity Query Test (#1383) X X ND
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