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Demand test descriptions and error codes - Avaya Support

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c. Error Type 18: the circuit pack has been busied out by the comm<strong>and</strong> busyout board<br />

location. Execute release board location.<br />

d. Error Type 36: a port processor on the circuit pack failed to initialize. Reset the circuit pack<br />

using busyout board location, reset board location, <strong>and</strong> release board<br />

location. If the problem does not go away, replace the circuit pack.<br />

e. Error Type 257: a Control Channel Protocol <strong>error</strong> has occurred. This may be due to the<br />

circuit pack detecting an on-board hardware failure. Execute busyout board location<br />

<strong>and</strong> reset board location to reset the circuit pack. Any such problem will be detected<br />

during initialization, because the circuit pack locks up <strong>and</strong> appears insane to the system.<br />

f. Error Type 217, 267: an extra TN771D circuit pack has been inserted into the port network.<br />

g. Error Type 513: an on-board hardware failure has been detected by the circuit pack. Enter<br />

the busyout board location, reset board location, <strong>and</strong> release board<br />

location comm<strong>and</strong>s to reset the circuit pack. If the SAKI Sanity <strong>test</strong> (#53) passes, the<br />

circuitry is healthy. If not, replace the circuit pack.<br />

h. Error Type 769: program logic <strong>error</strong>; no action is required. This <strong>error</strong> may lead to <strong>error</strong>s of<br />

other types being reported against this circuit pack.<br />

i. Error Type 1025: the circuit pack cannot update NPE memory <strong>and</strong> read it back. This Error<br />

Type can be ignored, but might lead to <strong>error</strong>s of other types being reported against this<br />

circuit pack.<br />

j. Error Type 1538: excessive number of messages have been received from the<br />

Maintenance/Test circuit pack. This may be due to a hardware problem on the circuit pack.<br />

The switch takes the board out of service <strong>and</strong> periodically puts it back into service to see if<br />

the problem has disappeared. If the problem persists, replace the circuit pack.<br />

k. Error Type 3840: the circuit pack received a bad control channel message from the switch.<br />

This <strong>error</strong> is not service affecting <strong>and</strong> no action is required.<br />

l. Error Type 3999: the circuit pack sent a large number of control channel messages to the<br />

switch within a short period of time. If Error Type 1538 is also present, then the circuit pack<br />

was taken out-of-service due to hyperactivity. If Error Type 1538 is absent, then the circuit<br />

pack was not taken out-of-service, but it has generated 50% of the messages necessary to<br />

be considered hyperactive. This may be completely normal during heavy traffic periods.<br />

However, if this Error Type is logged when the circuit pack is being lightly used, it may<br />

indicate a problem with the circuit pack or the equipment attached to it.<br />

678 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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