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Demand test descriptions and error codes - Avaya Support

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Table 545: Power Supply Voltage Test (#1536) 3 of 3<br />

Error<br />

Code<br />

4 1<br />

Test<br />

Result<br />

Power Supply Voltage Test (#1536)<br />

FAIL The -48V is out of tolerance.<br />

1. Enter status environment to check the voltages: - 48V (+/-<br />

8%) (- 44.2 to 51.8 V)<br />

2. If redundant power supplies are present, there may be a problem<br />

with the backplane. Verify that each power supply can detect the<br />

problem by using the recycle carrier comm<strong>and</strong>, specifying the<br />

slot number of the power supply to be shut down. Refer to the notes<br />

<strong>and</strong> cautions for this comm<strong>and</strong> in Maintenance Comm<strong>and</strong>s for<br />

<strong>Avaya</strong> Aura Communication Manager, Media Gateways <strong>and</strong><br />

Servers (03-300431) before executing the recycle carrier<br />

comm<strong>and</strong>.<br />

3. Replace the power supply.<br />

4. If the problem persists, check the backplane for shorts.<br />

81 FAIL The fan voltage is out of tolerance.<br />

1. Enter status environment to check the fan speed. It should be<br />

mid or high.<br />

2. If redundant power supplies are present, there may be a problem<br />

with the backplane. Verify that each power supply can detect the<br />

problem by using the recycle carrier comm<strong>and</strong>, specifying the<br />

slot number of the power supply to be shut down. Refer to the notes<br />

<strong>and</strong> cautions for this comm<strong>and</strong> in Maintenance Comm<strong>and</strong>s for<br />

<strong>Avaya</strong> Aura Communication Manager, Media Gateways <strong>and</strong><br />

Servers (03-300431) before executing the recycle carrier<br />

comm<strong>and</strong>.<br />

3. Replace the power supply.<br />

4. If the problem persists, check the backplane for shorts.<br />

PASS The power supply voltage <strong>test</strong> passes.<br />

NO<br />

BOARD<br />

Description <strong>and</strong> recommendation<br />

Power supply is administered but not detected.<br />

1. Verify that the power supply is plugged in.<br />

2. Replace the power supply.<br />

1. The values of these failure <strong>codes</strong> might be added together. For example, a value of 3 indicates that both<br />

the +5V <strong>and</strong> the -5V are out of tolerance or a value of 15 indicates that all four voltages are out of<br />

tolerance.<br />

3 of 3<br />

Issue 5 May 2009 1701

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