Demand test descriptions and error codes - Avaya Support

Table 61: ASAI CAUSE VALUES; (BRI-SET/ASAI-ADJ Error Log Entries Notes)
Error
Code
Test Result Description / Recommendation
0 Unrecognized
ASAI Protocol
Operation
40 Resources not
available
63 SERVICE OR
OPTION NOT
AVAILABLE
79 SERVICE OR
OPTION NOT
IMPLEMENTED
87 Internal switch
audit
BRI-SET, Various Adjuncts
Requested ASAI protocol operation is not implemented by the
switch or adjunct. Aux Data field of Error Log entry contains
protocol identifier for unrecognized operation.
1. Consult switch and adjunct documentation to determine which
set of operations is supported by the switch and the adjunct.
Adjunct administration turning off operations not implemented
by the switch may resolve the problem.
2. If step 1 does not resolve the problem, escalate to the next tier.
No available internal resources to service switch or adjunct
request. System transaction capacity for adjunct or switch is
exceeded.
1. Re-engineering of adjunct services my be required. If problem
persists, escalate problem to the next tier.
Requested ASAI capability or resource is not available on the
switch or adjunct. More than one adjunct may be contending for the
same switch resources. Potential administration mismatch
between the resource domains administered on the switch and
those administered on the adjunct.
1. Verify that no overlapping administration of switch resources
(e.g., requesting notifications on a single domain by multiple
adjuncts or multiple adjuncts attempting to control a single call)
exists across any adjunct connected to the switch. If an overlap
exists, then re-administer the adjuncts to guarantee that each
adjunct is associated with a unique set of switch resources.
2. If step 1 does not resolve the problem, escalate to the next tier.
Requested service or option (or combination of selected options) is
not supported (implemented) in switch or the adjunct.
1. Consult switch and adjunct documentation to determine ASAI
service and options supported by both switch and adjunct.
Re-administration of the switch-administered capabilities (see
Customer Optional Feature screen) or those of the adjunct may
be necessary to correct the problem.
2. If step 1 does not provide the set of desired services due to
deficient implementation, escalate the problem to the next tier.
There is an inconsistency in switch data records.
1. There is no action needed since the switch has corrected the
data inconsistency.
2. If a number of these errors continue to occur, then escalate to
next tier.
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