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Demand test descriptions and error codes - Avaya Support

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PN Warm Restart Test (#956)<br />

PN Warm Restart Test (#956)<br />

The PN Warm Restart, or PN Reset Level 1, restarts a PN that has not been taken out of<br />

service. It is the least severe of the PN restart levels <strong>and</strong> is used in an attempt to preserve the<br />

state of the system as much as possible to reduce user impact.<br />

When the link goes down, the port network becomes unavailable. Current calls are preserved,<br />

but users on the affected PN are not able to place or receive new phone calls.<br />

If the link comes up in less than 60 seconds, a warm restart is performed automatically.<br />

If the link does not come back up within 60 seconds, the PN is placed in the out-of-service state.<br />

When the link does come back up, the PN will require a cold restart. See PN Cold Restart Test<br />

(#955)<br />

A PN Warm Restart can be invoked on dem<strong>and</strong> with reset port-network P level 1<br />

Table 467: PN Warm Restart Test (#956) 1 of 2<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

2100 ABORT Could not allocate the necessary system resources to run this reset.<br />

1. Retry the reset comm<strong>and</strong> at 1-minute intervals up to 3 times.<br />

1386 ABORT The system link to this PN is unavailable <strong>and</strong> cot be used. This reset cot<br />

be executed without the link being operational.<br />

1. See SYS-LINK (System Links) <strong>and</strong> resolve the link problem.<br />

1387 ABORT This PN is not in a state where it is possible to perform a Warm Restart on<br />

the PN. It is necessary to perform a PN Cold Restart (PN Reset Level 2)<br />

because of one of the following reasons:<br />

● The PN is in an out-of-service state.<br />

● Insufficient time has elapsed since the last PN Cold Restart was<br />

performed on this PN.<br />

1428 ABORT As the port network is in the suspended state, you cannot perform the<br />

WARM reset. A port network enters a suspended state when a port<br />

network experiences a network outage on the control network.<br />

2000 ABORT Response to the <strong>test</strong> was not received within the allowed time.<br />

2500 Internal system <strong>error</strong><br />

1. Retry the reset comm<strong>and</strong> at 1-minute intervals up to 3 times.<br />

1 of 2<br />

Issue 5 May 2009 1545

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