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Demand test descriptions and error codes - Avaya Support

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Maintenance <strong>Dem<strong>and</strong></strong> Tests<br />

Table 443: Packet Neighbor Link Test (#767) 5 of 5<br />

Error<br />

Code<br />

Test<br />

Result<br />

0 NO<br />

BOARD<br />

Description / Recommendation<br />

Fiber Link Reset Test (#768)<br />

No board was detected by the <strong>test</strong>.<br />

1. Check that board is properly translated <strong>and</strong> inserted.<br />

2. Run the <strong>test</strong> again. If it fails, reset the board. An SNI should be reset<br />

instead of reseating the circuit pack. The reset board comm<strong>and</strong><br />

should almost never be used on an SNI. It may be necessary to use<br />

reset board if the SNI circuit pack gets into a mode where it cot<br />

communicate with software. If an SNI with active <strong>error</strong>s <strong>and</strong> alarms<br />

is reset, the <strong>error</strong>s <strong>and</strong> alarms may take a while to come back,<br />

therefore reset board can mask real problems.<br />

3. Run the <strong>test</strong> again. If it fails, the ID chip on board may be bad.<br />

Replace the board <strong>and</strong> re<strong>test</strong>.<br />

This <strong>test</strong> is destructive.<br />

This <strong>test</strong> resets both endpoints of the fiber link <strong>and</strong> is executed via reset fiber-link F P.<br />

Any DS1 converter circuit packs on the fiber link are not reset. The reset fiber-link<br />

comm<strong>and</strong> should almost never be used. It may be necessary to use it when the endpoint circuit<br />

packs enter a mode in which they cot communicate with software. When necessary, always<br />

reset fiber endpoints with the comm<strong>and</strong> instead of reseating the endpoint circuit packs.<br />

For EI-to-EI fibers that connect an IPSI PN, the EI on the PN is reset first followed by the EI on<br />

the IPSI PN. For EI-to-EI fiber links that connect two PNs, one EI is reset first followed by the<br />

other.<br />

For an EI-SNI fiber link in which the EI is on the PN, the SNI is reset first followed by the EI.<br />

For an SNI-to-SNI fiber link, the SNI farthest from the PN is reset first followed by the SNI<br />

nearest to the PN.<br />

When an EI endpoint is reset, the Expansion Interface Reset Test (#336) is executed. When an<br />

SNI endpoint is reset, the Switch Node Interface Reset Test (#761) is executed.<br />

This <strong>test</strong> starts the other reset <strong>test</strong> previously mentioned <strong>and</strong> returns PASS without waiting for<br />

the results of the other reset <strong>test</strong>. For a better indication of how the other reset <strong>test</strong>s are running,<br />

enter reset board location on each individual fiber link endpoint.<br />

1488 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

5 of 5

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