Demand test descriptions and error codes - Avaya Support

Table 136: Descriptions and Recommendations for Error Types 3842-3942 1 of 4
Error
Code
Description Recommendation
3842 A request has been
made to use a transit
network or common
carrier that cot be
accessed.
3843 No route to destination.
Request received to
route call through a
transit network that is
recognized but not
allowed to carry the call
or not able to serve the
destination.
3846 The far-end switch has
indicated that the
B-Chel (trunk) is not
acceptable for use in
the call for which it was
requested.
3858 Similar to Error Type 1.
The switch sent a
message to the far-end
switch or terminal
adapter that did not
respond in the time
allowed.
The equipment sending this cause event does not
recognize the transit network.
1. From the circuit pack or media module and port
number (in the Aux Data field), determine the trunk
group against which the error was reported.
2. Check every routing pattern containing this trunk
group for validity of interexchange carriers requested
(IXC field).
This could indicate an administration problem (for example,
the local switch and the far-end switch have different
B-Chels administered), or could reflect the occurrence of a
normal race condition (for example, the local switch has
requested use of a B-Chel that the far-end switch had just
reserved for use on another call).
1. From the circuit pack or media module and port
number (in the Aux Data field), determine the trunk
group against which the error was reported.
2. Enter status trunk for the indicated trunk. Refer to
DS1 ISDN Trunk Service States and ISDN-PRI Trunk
Service States sections of ISDN-TRK for recovery
suggestions.
Follow same recommendations as for Error Type 1.
496 Maintenance Alarms for Communication Manager, Media Gateways and Servers
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