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Demand test descriptions and error codes - Avaya Support

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Maintenance <strong>Dem<strong>and</strong></strong> Tests<br />

Table 285: NPE Crosstalk Test (#6) 3 of 8<br />

Error<br />

Code<br />

1000<br />

(cont’d)<br />

Test<br />

Result<br />

Description / Recommendation<br />

ABORT DAT-LINE:<br />

1. Enter status data-module to determine the service state of the port.<br />

If the port is in use, wait until it is idle before <strong>test</strong>ing.<br />

2. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

DID-DS1, TIE-DS1, <strong>and</strong> TIE-TRK:<br />

1. Enter display port location to determine the trunk group/member<br />

number of the port.<br />

2. Enter status trunk to determine the service state of the port. If the<br />

port is in use, wait until it is idle before <strong>test</strong>ing.<br />

3. If the port status is active but the port is idle (no calls), enter display<br />

<strong>error</strong>s <strong>and</strong> check the <strong>error</strong> log for Error Type 1025. If this <strong>error</strong> exists,<br />

see the <strong>error</strong> log table for a description of this <strong>error</strong> <strong>and</strong> required actions<br />

for the appropriate maintenance object (DID-DS1 (Direct Inward Dial<br />

Trunk), TIE-DS1 (DS1 Tie Trunk), or TIE-TRK (Analog Tie Trunk). The<br />

port may be locked up.<br />

4. If the port status is idle, busyout <strong>and</strong> release the trunk, <strong>and</strong> retry the<br />

comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

DID-TRK:<br />

1. Enter display port location to determine the station extension,<br />

attendant number, or trunk group/member number of the port.<br />

2. Enter status station, status attendant, or status trunk to<br />

determine the service state of the port. If the port is in use, wait until it is<br />

idle before <strong>test</strong>ing. Attendants are always in use (off-hook) if the h<strong>and</strong>set<br />

is plugged in <strong>and</strong> the port is not busied out.<br />

3. If the port status is active but the port is idle (no calls), enter display<br />

<strong>error</strong>s <strong>and</strong> check the Error Log for Error Type 513. The port may be<br />

locked up.<br />

4. If the port status is idle, retry the comm<strong>and</strong> at 1-minute intervals up to 5<br />

times.<br />

DIOD-TRK <strong>and</strong> ISDN-TRK:<br />

1. Enter display port location to determine the trunk group/member<br />

number of the port.<br />

2. Enter status trunk to determine the service state of the port. If the<br />

port is in use, wait until it is idle before <strong>test</strong>ing.<br />

3. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

1086 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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