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Demand test descriptions and error codes - Avaya Support

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MG-IAMM (Integrated Analog Media Module)<br />

c. Error Type 23: the media module has been administered but is not inserted. Because this<br />

is an integrated media module, there may be a hardware or firmware problem with the<br />

media gateway main board.<br />

1. Reset the Integrated Analog Media Module with reset board . Use<br />

list configuration media-gateway location to verify whether or not the<br />

IAMM is inserted.<br />

- For the G250, the code field for slot 3 should indicate 4T2LIM<br />

- For the G250-BRI, the code field for slot 3 should indicate 1T2LIM<br />

- For the G350, the code for slot 7 should indicate 1T2LIM<br />

- For the TGM550, any slot may indicate the code TGM550<br />

2. Verify that the la<strong>test</strong> version of firmware is present on the media gateway main board.<br />

Use show mg list_config. Upgrade the firmware if necessary.<br />

3. If the problem persists, replace the media gateway.<br />

d. Error Type 257: <strong>test</strong> #52 failed. This <strong>error</strong> will clear when the <strong>test</strong> passes.<br />

e. Error Type 513: the IAMM circuitry detected a memory <strong>error</strong> during its background self-<strong>test</strong><br />

diagnostics (External RAM failure, Internal RAM failure, ROM checksum failure, Message<br />

corruption). This <strong>error</strong> indicates the IAMM is running corrupted code.<br />

1. Download <strong>and</strong> install the appropriate firmware on the media gateway.<br />

2. If the problem persists, replace the media gateway.<br />

f. Error Type 769: the integrated analog media module detected an internal consistency. This<br />

<strong>error</strong> can be ignored <strong>and</strong> no action is required.<br />

Issue 5 May 2009 647

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