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Demand test descriptions and error codes - Avaya Support

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Maintenance <strong>Dem<strong>and</strong></strong> Tests<br />

Table 446: SNC On-Board Test (#778) 2 of 2<br />

Error<br />

Code<br />

Test<br />

Result<br />

101 FAIL The SNC circuit pack has on-board microcontroller failure.<br />

1. Replace the SNC circuit pack.<br />

128 FAIL The SNC circuit pack has a problem with its clock. Firmware has<br />

detected a phase-locked loop failure, an inability to lock, or a failure of<br />

the clock drivers.<br />

1. Replace the SNC circuit pack.<br />

129 FAIL The SNC circuit pack has a problem with the SNC on-board Stratum-3<br />

oscillator.<br />

1. Replace the SNC circuit pack.<br />

130 FAIL The SNC circuit pack has a problem with the TPN microcontroller.<br />

1. Replace the SNC circuit pack.<br />

0 NO<br />

BOARD<br />

TPN Test (#779)<br />

Description / Recommendation<br />

PASS No problems exist with the on-board functions verified by this <strong>test</strong>.<br />

No board was detected by the <strong>test</strong>.<br />

2. Check that SNC board is properly translated <strong>and</strong> inserted.<br />

3. Run the <strong>test</strong> again. If it fails, reset the board. An SNC should be<br />

reset instead of reseating the circuit pack. The reset board<br />

comm<strong>and</strong> should almost never be used on an SNC. It may be<br />

necessary to use reset board if the SNC circuit pack gets into<br />

a mode where it cot communicate with software. If an SNC with<br />

active <strong>error</strong>s <strong>and</strong> alarms is reset, the <strong>error</strong>s <strong>and</strong> alarms may take<br />

a while to come back, therefore reset board can mask real<br />

problems.<br />

4. Run the <strong>test</strong> again. If it fails, the ID chip on board may be bad.<br />

Replace the board <strong>and</strong> re<strong>test</strong>.<br />

This <strong>test</strong> queries the SNC circuit pack for the status of the ROM <strong>and</strong> internal RAM background<br />

<strong>test</strong>s for the TPN microcontroller.<br />

1494 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

2 of 2

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