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Demand test descriptions and error codes - Avaya Support

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SYSTEM (System)<br />

MO Name Alarm Level Initial Comm<strong>and</strong> to Run 1<br />

SYSTEM None None System<br />

SYSTEM (System)<br />

The SYSTEM maintenance object logs information about system resets, including<br />

interchanges. When software encounters a problem with hardware, or with its own processes,<br />

<strong>and</strong> requests a restart to clear the problem, an <strong>error</strong> is logged under SYSTEM. For example, if<br />

there is a loss of clocking in a system with duplicated servers, the system switches to the other<br />

clock <strong>and</strong> then executes a level-2 system reset to recover from hardware problems caused by<br />

the loss of clock. Errors logged under SYSTEM can help to determine the cause of a reset.<br />

For more information about interchanges, see Troubleshooting duplicated servers in<br />

Maintenance Procedures for <strong>Avaya</strong> Aura Communication Manager, Media Gateways <strong>and</strong><br />

Servers (03-300432).<br />

The display initcauses screen also contains information about the reset.<br />

Error log entries <strong>and</strong> recommended actions<br />

Full Name of MO<br />

1. SYSTEM has no associated alarms <strong>and</strong> thus appears only in the Error Log. There<br />

are no <strong>test</strong>s that run on SYSTEM.<br />

The Aux Data field may be 0 or the return code from a bad software call, <strong>and</strong> the following<br />

examples in no way exhaust the possibilities. Often, two <strong>error</strong>s are logged at the same time for<br />

each problem.<br />

Table 252: SYSTEM Error Log Entries 1 of 2<br />

Error<br />

Type<br />

Aux<br />

Data<br />

Associated Test Alarm<br />

Level<br />

On/Off<br />

Board<br />

0 (a) 0 Any Any Any<br />

8 (b) 0<br />

9 (c) Any<br />

10 (d) Any<br />

21 (e)<br />

355 (f) Any<br />

356 (g) Any<br />

Recommended<br />

Action<br />

1 of 2<br />

Issue 5 May 2009 933

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