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Demand test descriptions and error codes - Avaya Support

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Table 156: ISDN-SGR Error Log Entries 2 of 2<br />

Error<br />

Type<br />

1025 Any Secondary<br />

Signaling Link<br />

Hardware Check<br />

(#639)<br />

1793 (e) Any Layer 2 Status<br />

Test (#647)<br />

2049 (f) Any Layer 2 Status<br />

Test (#647)<br />

2305 (g) Any Remote Layer 3<br />

Query (#637)<br />

3585 (h) Port<br />

number<br />

3842 –<br />

3942 (i)<br />

Aux<br />

Data<br />

Port<br />

number<br />

Associated Test Alarm<br />

Level<br />

On/Off<br />

Board<br />

ISDN-SGR (ISDN-PRI Signaling Group)<br />

Recommended Action<br />

<strong>test</strong> signaling-group grp#<br />

WRN OFF <strong>test</strong> signaling-group grp#<br />

WRN OFF <strong>test</strong> signaling-group grp#<br />

MIN OFF <strong>test</strong> signaling-group grp#<br />

2 of 2<br />

Notes:<br />

a. Error Type 0: Run the short <strong>test</strong> sequence first. If every <strong>test</strong> passes, run the long <strong>test</strong><br />

sequence. Refer to each appropriate <strong>test</strong>’s description, <strong>and</strong> follow its recommended<br />

procedures.<br />

b. Error Type 1: this switch sent a message to the far-end switch or terminal adapter, <strong>and</strong> the<br />

far end did not respond in the allotted time. Possible causes include link failure <strong>and</strong><br />

congestion or outage at the far end. The Aux Data field contains layer-3 protocol information<br />

used by internal counters.<br />

If no other symptoms are present, no action is required. If layer-3 communication is down,<br />

there should be indications in the screen of alarms <strong>and</strong> <strong>error</strong>s for link components. Check<br />

for other <strong>error</strong>s against ISDN-SGR, ISDN-TRK, <strong>and</strong> other hardware components on the<br />

link.<br />

There is no <strong>test</strong> to clear these <strong>error</strong>s. An <strong>error</strong> counter is decremented by 1 every 15<br />

minutes, <strong>and</strong> the <strong>error</strong> eventually will be cleared by the system.<br />

c. Error Type 257: the primary signaling chel connection has been lost for more than 90<br />

seconds. If a secondary signaling chel does not exist or is not in service, the associated<br />

B-Chels will be placed in the ISDN Maintenance/Far-End state. The B-Chels will not be<br />

usable for outgoing calls, although incoming calls will still be accepted. The switch will<br />

automatically attempt to recover the signaling link. Check the results of the Primary<br />

Issue 5 May 2009 551

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