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Demand test descriptions and error codes - Avaya Support

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MIS (Management Information System)<br />

MO Name<br />

in Log<br />

Alarm<br />

Level<br />

MIS (Management Information System)<br />

Initial Comm<strong>and</strong> to Run Full Name of MO<br />

MIS WRN release mis Management Information System<br />

Use the Management Information System (MIS)/Call Management System (CMS) to monitor<br />

MIS busyouts during administration of MIS translations. There are no hardware failures<br />

associated with this MO.<br />

The MIS/CMS is an adjunct processor that collects Automatic Call Distribution (ACD) data sent<br />

from the switch. In order to change MIS translations, enter busyout mis at the G3-MT. When<br />

the MIS is busied out, the switch stops sending ACD data to the MIS, <strong>and</strong> a Warning alarm is<br />

raised.<br />

When the busyout mis is complete, enter release mis at the terminal. This clears the<br />

Warning alarm <strong>and</strong> allows the switch to send ACD data to the MIS.<br />

Error log entries <strong>and</strong> recommended actions<br />

Table 188: MIS Error Log Entries<br />

Error<br />

Type<br />

Aux<br />

Data<br />

Associated<br />

Test<br />

Alarm<br />

Level<br />

On/Off<br />

Board<br />

Recommended<br />

Action<br />

0 (a) 0 Any Any Any release mis<br />

18 (b) 0 busyout mis WRN ON release mis<br />

Notes:<br />

a. Error Type 0: run the short <strong>test</strong> sequence first. If every <strong>test</strong> passes, run the long <strong>test</strong><br />

sequence. Refer to each <strong>test</strong>’s description, <strong>and</strong> follow its procedures.<br />

b. Error Type 18: with busyout mis, no data is sent to the MIS/CMS regardless of the link<br />

state. To allow data to be sent to MIS/CMS, use release mis at the terminal.<br />

Issue 5 May 2009 651

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