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Demand test descriptions and error codes - Avaya Support

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Table 191: MMI-PT Error Log Entries 2 of 2<br />

Error<br />

Type<br />

513 (f) Any Resource<br />

Loopback <strong>test</strong><br />

(#1111)<br />

1025 (g) Any Uplink <strong>error</strong> from<br />

pack<br />

3841 to<br />

3844 (h)<br />

Aux<br />

Data<br />

Associated Test Alarm<br />

Level<br />

Any Uplink <strong>error</strong> from<br />

pack<br />

On/Off<br />

Board<br />

Recommended Action<br />

MIN ON <strong>test</strong> port location r 3<br />

Notes:<br />

a. Error Type 0: run the short <strong>test</strong> sequence first. If every <strong>test</strong> passes, run the long <strong>test</strong><br />

sequence. Refer to each <strong>test</strong>’s description <strong>and</strong> follow its procedures.<br />

b. Error Type 1: the customer endpoint connected on a conference sent too many messages<br />

to the VSP-MCU in a specified amount of time. Check status conference to correlate<br />

which customer had the problem. This is a customer endpoint problem, not a VSP-MCU<br />

problem.<br />

c. Error Type 18: this port was busied out by busyout port location.<br />

d. Error Type 130: the circuit pack was removed or has been insane for more than 11 minutes.<br />

To clear the <strong>error</strong>, replace or reseat the circuit pack.<br />

e. Error Type 257: the MMI circuit pack detects a DSP Error. Maintenance software resets the<br />

DSP when this <strong>error</strong> is received. This <strong>error</strong> is logged for all 8 resources connected to this<br />

particular DSP. If this DSP continues to fail sanity, a Minor alarm is raised. Replace the<br />

circuit pack.<br />

f. Error Type 513: the Resource Loopback <strong>test</strong> (#1111) fails. Run the long <strong>test</strong> sequence, <strong>and</strong><br />

note the results of the Resource Looparound Test (#1111).<br />

g. Error Type 1025: either the MMI or Voice Conditioner (VC) circuit packs reports a loss of<br />

framing on the service channel between these two circuit packs. When a customer endpoint<br />

establishes a call to the VSP-MCU, a channel is established between the MMI resource <strong>and</strong><br />

the VC port. If this channel is detected to go down by either circuit pack, an uplink message<br />

is sent. This <strong>error</strong> is then forwarded to maintenance for both circuit packs. Run the long <strong>test</strong><br />

sequence for this MMI resource, <strong>and</strong> if any of the <strong>test</strong>s fail, follow the repair procedures for<br />

that <strong>test</strong>. If every <strong>test</strong> passes, the cause of the problem might be with the VC pack. See the<br />

repair procedures in VC-DSPPT (Voice Conditioner DSP Port).<br />

662 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

2 of 2

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