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Demand test descriptions and error codes - Avaya Support

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ISDN-PLK (ISDN-PRI Signaling Link Port)<br />

b. Error Type 18: The D-Chel is dem<strong>and</strong> busied out by comm<strong>and</strong>. No calls can be made over<br />

this D-Chel.<br />

c. Error Type 130: the circuit pack or media module has been removed or has been insane for<br />

more than 11 minutes. To clear the <strong>error</strong>, reinsert or replace the circuit pack or media<br />

module.<br />

d. Error Type 1537: Link <strong>error</strong>. This <strong>error</strong> occurs when the port receives an invalid frame over<br />

the D-Chel. This <strong>error</strong> normally indicates an off-board problem usually related to<br />

transmission <strong>error</strong>s on the DS1 facility. Enter list measurements ds1-log for the<br />

UDS1 TN464 circuit pack or DS1 Media Module where the D-chel resides. If the UDS1 or<br />

MG-DS1 is reporting <strong>error</strong>s, the DS1 facility has experienced transmission problems that<br />

could have caused the ISDN-PLK to report a Link Error.<br />

If the UDS1 or MG-DS1 is not reporting <strong>error</strong>s, execute the long <strong>test</strong> sequence for the<br />

D-Chel. Investigate any <strong>error</strong>s. If there are none, execute a long <strong>test</strong> sequence for the<br />

UDS1 circuit pack (UDS1-BD) or DS1 Media Module (MG-DS1). Investigate any <strong>error</strong>s.<br />

If no <strong>error</strong>s could be found by <strong>test</strong>ing, the Link Error is probably not affecting service.<br />

However, if this Link Error continues to be logged, follow normal escalation procedures.<br />

e. Error Type 1793: UDS1 Interface circuit pack or DS1 Interface Media Module is out of<br />

service. Look for <strong>and</strong> resolve UDS1-BD or MG-DS1 <strong>error</strong>s in the Hardware Error Log.<br />

f. Error Type 3585: transmit FIFO Overflow <strong>error</strong>. The circuit pack is having problems<br />

transmitting data to the packet bus, thus affecting the conveyance of signaling information<br />

over the D-Chel. Specifically, this <strong>error</strong> occurs when the packet bus transmit buffers<br />

overflow. This condition probably indicates a hardware problem.<br />

The actual alarming level will depend on the options chosen via the set options<br />

comm<strong>and</strong>. ISDN-PRI Signaling Link port alarms are treated as Station alarms, <strong>and</strong> their<br />

default alarming option is to downgrade every alarm to Warning. The value shown in the<br />

preceding table indicates the normal, unfiltered case (option “y” on the set options<br />

screen).<br />

g. Error Type 3841: Bad DLCI <strong>error</strong>. This <strong>error</strong> occurs when a LAPD frame is received across<br />

the DS1 facility that contains a DLCI that does not have a valid entry in the on-board<br />

translation memory. This <strong>error</strong> normally indicates an off-board problem usually related to a<br />

broken endpoint or a state mismatch between a remote endpoint <strong>and</strong> the local<br />

call-processing software. Maintenance will not start any <strong>test</strong>ing or generate any alarms in<br />

response to this <strong>error</strong>.<br />

h. Error Type 3842: Receive FIFO Overflow <strong>error</strong>. This <strong>error</strong> occurs when the circuit pack or<br />

media module detects an overflow of its receive buffers. If it occurs frequently, it may<br />

indicate a LAPD parameter mismatch between the two endpoints of a packet-switched<br />

connection. LAPD should be able to recover from this problem, but it may degrade the<br />

performance of the LAN bus. Maintenance will not start any <strong>test</strong>ing or generate any alarms<br />

in response to this <strong>error</strong>.<br />

i. Error Type 3843: The Signaling Port LAN Loopback <strong>test</strong> (#939) failed. Run the long <strong>test</strong><br />

sequence <strong>and</strong> note the results of the Signaling Port LAN Loopback Test (#939).<br />

Issue 5 May 2009 547

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