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Demand test descriptions and error codes - Avaya Support

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SYNC (Port Network Synchronization)<br />

The change synchronization comm<strong>and</strong> allows primary <strong>and</strong> secondary references to be<br />

administered per cabinet.<br />

Use status synchronization to show the current synchronization reference per cabinet.<br />

Use display synchronization or list synchronization to show the primary <strong>and</strong>/or<br />

secondary synchronization references that are administered.<br />

Other comm<strong>and</strong>s associated with Synchronization Maintenance are disable<br />

synchronization-switch <strong>and</strong> enable synchronization-switch. These comm<strong>and</strong>s<br />

disable the ability of Synchronization Maintenance to switch between synchronization<br />

references <strong>and</strong> to enable this switching ability, respectively. Use set synchronization only<br />

after synchronization has been disabled, to manually switch to a specific synchronization<br />

reference. Use set synchronization to help diagnose synchronization problems by forcing<br />

a specific reference (DS1, UDS1, or Tone-Clock) to be the system synchronization reference to<br />

determine if a specific reference is providing a valid timing signal.<br />

Troubleshooting Approach<br />

Slip <strong>error</strong>s are the primary symptom associated with being un-synchronized.<br />

A correct Synchronization plan for the network keeps the systems within the network<br />

transmitting data at approximately the same rate to avoid situations where:<br />

● One system transmits data at a rate faster than another system can receive the data (in<br />

which case data is lost).<br />

● One system transmits data at a rate slower than another system expects to receive data<br />

(in which case data is repeated).<br />

Either of these situations, data being lost or repeated, is a slip.<br />

When troubleshooting synchronization problems when slips are the primary <strong>error</strong> log entry<br />

indications of a synchronization problem, requires that the problem be isolated to:<br />

● A problem outside of the switch (That is, the switch is not properly synchronized to the rest<br />

of the network.)<br />

● A problem internal to the switch<br />

DS1 <strong>and</strong> UDS1 circuit packs can be administered with slip detection enabled using the Slip<br />

Detection field set to y on the add ds1 or change ds1 administration screens (See<br />

Administering <strong>Avaya</strong> Aura Communication Manager - 555-233-506). All DS1 <strong>and</strong> UDS1<br />

circuit packs administered as slip enabled are counted in the following algorithm:<br />

When over half of the DS1 <strong>and</strong> UDS1 circuit packs administered as slip enabled are<br />

experiencing slips, <strong>and</strong> the primary or secondary synchronization reference is the current<br />

synchronization reference, synchronization will try the other administered synchronization<br />

reference.<br />

Issue 5 May 2009 897

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