Demand test descriptions and error codes - Avaya Support

Maintenance Demand Tests
Table 439: SNC-BD Configuration Audit (#759) 4 of 5
Error
Code
Test
Result
Description / Recommendation
112 FAIL The SNC circuit pack cot communicate with the other SNC.
If this test was run on the active SNC and if the switch node carrier is
administered with duplicate SNCs:
1. If the system originally had duplicate SNCs and the standby SNC
was removed and never replaced, this error will occur. If you do not
intend to replace the SNC:
a. Enter change circuit-pack and remove the standby SNC
from administration.
b. If the problem persists, reset the active SNC circuit pack using
reset board location. If the problem persists after the
reset, replace the active SNC circuit pack.
2. Enter display errors to check the error log. If SNIs in the switch
node carrier also have problems communicating with the active SNC
(i.e., error code 257 is logged against SNI-BD), replace the active
SNC.
3. Replace the standby SNC circuit pack.
4. Retry test board. If this test continues to fail, replace the active
SNC.
If this test was run on the active SNC and if the switch node carrier is
administered with only one SNC:
1. Replace the SNC.
If this test was run on the standby SNC:
1. Enter display errors to check the error log. If more than one SNI
in the switch node carrier has problems communicating with the
active SNC (i.e., error code 257 is logged against SNI-BD), then
replace the active SNC.
2. Replace the standby SNC circuit pack.
3. Retry test board. Enter display errors to check the error log.
If this error is still in the error log, replace the active SNC.
PASS The administered data and the circuit packs the SNC can communicate
with match.
1472 Maintenance Alarms for Communication Manager, Media Gateways and Servers
4 of 5