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Demand test descriptions and error codes - Avaya Support

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Maintenance <strong>Dem<strong>and</strong></strong> Tests<br />

Ping Test (#1379)<br />

This <strong>test</strong> verifies that the IP Media Processor can communicate with other nodes on the LAN.<br />

This <strong>test</strong> pings the gateway IP address as defined on the IP Interface screen. If the PING is<br />

successful, this <strong>test</strong> looks at the PING round-trip delay. If a round-trip delay of greater than 4<br />

seconds is reported, a separate <strong>error</strong> is logged. Excessive round-trip delays do not take the IP<br />

Media Processor out of service.<br />

This <strong>test</strong> runs on IPMEDPRO (IP Media Processor) <strong>and</strong> MEDPRO (Media Processor MAPD<br />

Circuit Pack).<br />

The <strong>test</strong> can be executed with the st<strong>and</strong>ard ping comm<strong>and</strong> using the C-LAN board address<br />

<strong>and</strong> IP Media Processor IP address to see the actual round-trip delay. (See ping comm<strong>and</strong>s.)<br />

Table 521: Ping Test (#1379) 1 of 2<br />

Error<br />

Code<br />

1<br />

2<br />

Test<br />

Result<br />

Description / Recommendation<br />

ABORT Internal Error.<br />

1. Retry the comm<strong>and</strong> at 1-minute intervals up to 3 times.<br />

7 ABORT Destination unreachable.<br />

1. Verify that at least one destination reachable through this port is up.<br />

2. Repeat the <strong>test</strong>.<br />

3. If the <strong>test</strong> still aborts, escalate the problem.<br />

1005 ABORT Configuration for this <strong>test</strong> is incorrect.<br />

1. Verify that the Ethernet link is in-service with status port or<br />

status link. Verify that the routing table has destinations that are<br />

reachable through this port.<br />

2. Repeat this <strong>test</strong>.<br />

3. If the <strong>test</strong> aborts with <strong>error</strong> code 7 after step 1 is verified, escalate<br />

the problem.<br />

2000 ABORT Response to the <strong>test</strong> was not received within the allowed time.<br />

1. Retry the comm<strong>and</strong> at 1-minute intervals up to 3 times. If this result<br />

occurs repeatedly, attempt to reset the circuit pack <strong>and</strong> rerun the<br />

<strong>test</strong>.<br />

2. If this result occurs again, replace the circuit pack.<br />

1652 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

1 of 2

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