Demand test descriptions and error codes - Avaya Support

Media Path PING Test (#1374)
Media Path PING Test (#1374)
The Media Path PING Test selects a Media Processor board. It then requests the local Media
Processor to execute a PING on the endpoint address. If the PING is successful, the test
passes. If the PING is not successful, the test fails.
The standard ping command can be executed using the Media Processor board address and
endpoint IP address to see the actual round-trip delay.
This test checks the IP network connectivity needed for audio packets to be sent to the
endpoint. It runs on H323-SGR (H.323 Signaling Group).
Table 520: Media Path PING Test (#1374)
Error
Code
Test
Result
Description / Recommendation
1427 ABORT This test does not apply to OPTIM stations. This error can be ignored.
2100 ABORT Could not locate the necessary system resources to run this test.
1. Retry the command at 1-minute intervals, up to 5 times.
2. Escalate if the problem persists.
2500 ABORT Internal system error.
1. Retry the command at 1-minute intervals, up to 3 times.
2. Escalate if the problem persists.
2806 ABORT No Media Processor board found to use for this test.
ANY FAIL The system could not PING the registered endpoint from a Media
Processor board. This may result in calls with no talk path.
1. If the Registration Status Inquiry Test (#1372) fails, follow the
repair procedures.
2. Refer to Ping Test (#1379) for a detailed description of the error
codes.
PASS PING through this Media Processor is successful.
Issue 5 May 2009 1651