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Demand test descriptions and error codes - Avaya Support

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Table 88: DIOD-TRK Error Log Entries 2 of 2<br />

Error<br />

Type<br />

Aux<br />

Data<br />

1537 Dial Tone Test (#0) MAJ<br />

MIN<br />

WRN 1<br />

1793 Looparound <strong>and</strong> Conference<br />

Test (#33)<br />

MAJ<br />

MIN<br />

WRN 1<br />

2049 NPE Crosstalk <strong>test</strong> (#6) MAJ<br />

MIN<br />

WRN 1<br />

2561 (d) 57345<br />

2817 (e) 57393<br />

3073 (f) 57376<br />

3585 (g) 57424<br />

Associated Test Alarm<br />

Level<br />

On/Off<br />

Board<br />

DIOD-TRK (DIOD Trunk)<br />

Recommended Action<br />

ON <strong>test</strong> port long r 2<br />

ON <strong>test</strong> port long r 3<br />

ON <strong>test</strong> port long r 3<br />

1. Major alarms on this MO may be downgraded to Warning alarms based on the value in set options. If<br />

the Minor alarm is not downgraded by set options values, the Minor alarm is upgraded to a Major alarm<br />

if 75 percent of the trunks in this trunk group are alarmed.<br />

2 of 2<br />

Additional Information:<br />

a. Error Type 0: Run the short <strong>test</strong> sequence first. If every <strong>test</strong> passes, run the long <strong>test</strong><br />

sequence. Refer to each <strong>test</strong>’s description, <strong>and</strong> follow its recommended procedures.<br />

b. Error Type 15: software audit <strong>error</strong> <strong>and</strong> does not indicate any hardware malfunction. Run<br />

the short <strong>test</strong> sequence, <strong>and</strong> investigate associated <strong>error</strong>s.<br />

c. Error Type 769, Aux Data 57392 are inline <strong>error</strong>s that have no specific <strong>test</strong> associated with<br />

them. The CO is not releasing after the call is dropped from the PBX end. After several<br />

occurrences, an off-board warning alarm is generated. Refer the problem to the CO.<br />

d. Error Type 2561, Aux Data 57345: Single polarity ringing current. This is an inline <strong>error</strong><br />

that has no specific <strong>test</strong> associated with it. This <strong>error</strong> results from abnormal ringing current,<br />

but does not prevent the incoming call from being accepted. This <strong>error</strong> code is logged for<br />

information purposes only <strong>and</strong> does not cause additional <strong>test</strong>ing to occur. One cause could<br />

be that the reverse current detector associated with the port is failing. (Will not be detected<br />

by any <strong>test</strong>s.) The other cause could be that normal current is not detected. In this case,<br />

neither incoming nor outgoing calls can be completed, <strong>and</strong> the Dial Tone <strong>test</strong> (#0) also fails.<br />

Check for other <strong>error</strong>s.<br />

Issue 5 May 2009 339

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