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Demand test descriptions and error codes - Avaya Support

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Maintenance <strong>Dem<strong>and</strong></strong> Tests<br />

Media Gateway Announcement Module Test (#1683)<br />

The Media Gateway Announcement Module <strong>test</strong> (#1683) is nondestructive <strong>and</strong> performs the<br />

following:<br />

● Checks the status of the Media Gateway Announcement module–verifies whether the<br />

Compact Flash is turned on in the change media gateway administration form.<br />

● Makes status inquiries to the Media Gateway Announcement Module–requests for data<br />

from the module to inquire whether the module is currently experiencing any problems<br />

related to the Compact Flash.<br />

This <strong>test</strong> runs as part of periodic <strong>and</strong> scheduled maintenance as well as initialization <strong>and</strong><br />

analysis.<br />

When running the dem<strong>and</strong> <strong>test</strong>, the Media Gateway Announcement module can respond with<br />

any of the following:<br />

● Failure code 1: if the Compact Flash is enabled, but not present, or not recognized, or<br />

there are no announcements found after a reset.<br />

● Failure code 2: if the Compact Flash is enabled <strong>and</strong> is present, but there is not enough<br />

RAM to support it.<br />

● Failure code 4: if the Compact Flash is enabled <strong>and</strong> is present, but there is not enough<br />

memory left on it.<br />

The Media Gateway Announcement module can respond with multiple failures to a single query<br />

<strong>and</strong> make the <strong>error</strong> condition a combination of <strong>error</strong>s. If the board has multiple failures, the <strong>error</strong><br />

<strong>codes</strong> are effectively in a logical order together.<br />

This <strong>test</strong> also queries the module for the size of the Compact Flash <strong>and</strong> the amount of memory<br />

used on the Compact Flash.<br />

Note: Even<br />

NO BOARD<br />

Note:<br />

if the Media Gateway Announcement Module <strong>test</strong> fails, the announcement<br />

module does not go out of service. However, the announcements may not be in<br />

good working condition <strong>and</strong> recording new announcements may fail.<br />

No board was detected by the <strong>test</strong>. The <strong>test</strong> could not relate the internal ID to the port. This<br />

could be due to incorrect translations, no board is inserted, an incorrect board is inserted, or an<br />

insane board is inserted.<br />

1. Enter display <strong>error</strong>s <strong>and</strong> check the Error Log for Error Type 125 (wrong board) or<br />

Error Type 131 (no board). Resolve either of these issues, if applicable.<br />

1724 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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