19.12.2012 Views

Demand test descriptions and error codes - Avaya Support

Demand test descriptions and error codes - Avaya Support

Demand test descriptions and error codes - Avaya Support

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Maintenance <strong>Dem<strong>and</strong></strong> Tests<br />

Table 307: Hybrid Circuit <strong>and</strong> Conference Circuit Test (#57) 3 of 4<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

2000 ABORT Response to the <strong>test</strong> request was not received within the allowed time.<br />

1. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

2012 ABORT Internal system <strong>error</strong>.<br />

1. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

2103 ABORT The system could not make the conference connection for the <strong>test</strong>.<br />

1. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

7 FAIL The Conference Test failed. The user may be able to use conference<br />

circuit without difficulty in some cases. In other extreme cases, conference<br />

calling will be totally restricted.<br />

The failure may be due to off-board circumstances, the most common of<br />

which is an off-hook occurring during the <strong>test</strong>. Also, check the <strong>error</strong> logs<br />

against the GPTD-BD, the TONE-BD, <strong>and</strong> the TONE-PT.<br />

1. This <strong>error</strong> can be caused by a disconnected terminal. Ensure that<br />

the terminal is connected <strong>and</strong> the wiring is OK.<br />

2. Enter display port <strong>and</strong> status station to determine<br />

whether the station is idle. If so, enter <strong>test</strong> port for this port.<br />

3. If <strong>test</strong> continues to fail, enter busyout port, reset port,<br />

release port, then re<strong>test</strong> the port.<br />

4. It is possible that the port may still be functional from a user's point<br />

of view.<br />

57 FAIL The Hybrid Circuit <strong>test</strong> failed. This can result in noisy or bad connections.<br />

1. Run circuit pack <strong>test</strong>s to check the Tone Generator circuit pack <strong>and</strong><br />

the Tone Detector circuit pack, using <strong>test</strong> board location<br />

2. Resolve any problems that are detected on the Tone Generator<br />

circuit pack or Tone Detector circuit pack.<br />

3. If the Tone Generator <strong>and</strong> Tone Detector circuit packs are<br />

functioning properly, <strong>and</strong> the <strong>test</strong> still fails, replace the MET Line or<br />

Hybrid Line circuit pack.<br />

If the Hybrid Circuit <strong>and</strong> Conference Circuit <strong>test</strong> fails for every port on a<br />

circuit pack, a -5 Volt power problem is indicated. To investigate problems<br />

with a power unit, see RMC-ENV (Power/Fan Sensors), or CARR-POW<br />

(Carrier Power Supply).<br />

1166 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

3 of 4

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!