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Demand test descriptions and error codes - Avaya Support

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Table 394: Expansion Interface Reset Test (#336) 3 of 3<br />

Error<br />

Code<br />

Test<br />

Result<br />

Expansion Interface Reset Test (#336)<br />

3 FAIL The reset over the optical fiber failed.<br />

1. Enter <strong>test</strong> board location on the PN neighbor EI circuit<br />

pack located on the opposite end of the fiber from this EI circuit<br />

pack. If Test #238 fails, follow the maintenance procedure<br />

associated with this <strong>test</strong> result. Then perform the reset again.<br />

2. If the EI circuit pack is in the PN, temporarily remove the PN’s<br />

Maintenance circuit pack.<br />

3. Enter reset board location.<br />

4. Reinsert the PN’s Maintenance circuit pack if it was removed.<br />

5. If the symptoms match those described in the EI <strong>and</strong> Tone-Clock<br />

Interactions section, follow those guidelines.<br />

6. Check the Error Log for the PN Tone-Clock <strong>error</strong>s that were<br />

resolved when the PN went down. These <strong>error</strong>s may have been<br />

resolved BECAUSE the PN went down. When there is no<br />

Tone-Clock generating the system clock on a PN, then an EI<br />

circuit pack can only be reset once. Every subsequent reset<br />

attempt fails. It is also possible that the system itself may have<br />

already tried to reset the EI circuit pack. Refer to TONE-BD<br />

(Tone-Clock Circuit Pack) for Tone-Clock problems.<br />

7. If the reset still fails, run the Expansion Interface Manual<br />

Loopback Procedure on the opposite PN EI circuit pack. This<br />

procedure is described in the section preceding the Error log<br />

entries <strong>and</strong> recommended actions table for this MO. If the EI<br />

circuit pack <strong>and</strong> the lightwave transceiver are healthy, the problem<br />

is the EI circuit pack <strong>and</strong> its lightwave transceiver on the PN end<br />

of the fiber or the fiber itself. Test the PN EI circuit pack with the<br />

manual loopback procedure <strong>and</strong> investigate the <strong>test</strong> results.<br />

0 NO<br />

BOARD<br />

Description / Recommendation<br />

PASS The EI was successfully reset. Release the EI circuit pack from the<br />

busyout state by using release board location.<br />

See NO BOARD for repair procedures.<br />

3 of 3<br />

Issue 5 May 2009 1361

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