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Demand test descriptions and error codes - Avaya Support

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Table 319: Modem Pool NPE Crosstalk Test (#96) 3 of 3<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

Modem Pool NPE Crosstalk Test (#96)<br />

6000 ABORT System resources needed to complete the <strong>test</strong> could not be allocated for<br />

the digital section of the Modem Pool conversion resource. This usually<br />

means the conversion resource or other hardware needed for the <strong>test</strong><br />

was in use.<br />

1. Wait 1 minute <strong>and</strong> attempt the <strong>test</strong> again.<br />

2. If the same <strong>error</strong> occurs, enter status port to determine whether<br />

the Modem Pool conversion resource is in use.<br />

3. If the conversion resource is in use, <strong>and</strong> it is absolutely necessary to<br />

<strong>test</strong> it, the call must be dropped by entering busyout port<br />

location against the conversion resource. Run the <strong>test</strong> again.<br />

4. If the same <strong>error</strong> occurs while the conversion resource is idle,<br />

busyout both Modem Pool conversion resources on the TN758<br />

Pooled Modem circuit pack containing the conversion resource<br />

under <strong>test</strong>.<br />

5. If the <strong>test</strong> continues to fail or abort, replace the Pooled Modem circuit<br />

pack <strong>and</strong> re<strong>test</strong>.<br />

6001 ABORT System resources needed to complete the <strong>test</strong> could not be allocated for<br />

the analog section of the Modem Pool conversion resource. Follow the <strong>test</strong><br />

procedures for Error Code 6000.<br />

FAIL This <strong>error</strong> is internal to the Pooled Modem circuit pack <strong>and</strong> does not<br />

involve external equipment or interfaces.<br />

1. Busyout both of the TN758 Pooled Modem conversion resources on<br />

the circuit pack containing the failing conversion resource <strong>and</strong> rerun<br />

the <strong>test</strong>.<br />

2. If the <strong>test</strong> continues to fail, replace the Pooled Modem circuit pack<br />

<strong>and</strong> re<strong>test</strong>.<br />

Any FAIL The NPE of the <strong>test</strong>ed port was found to be transmitting in <strong>error</strong>. This<br />

condition will cause noisy <strong>and</strong> unreliable connections.<br />

1. If the remaining ports are currently idle (amber LED is off), reset the<br />

circuit pack.<br />

2. Repeat the <strong>test</strong>. If the <strong>test</strong> fails again, replace the circuit pack.<br />

PASS The port is correctly using its allocated time slots. Investigate user-reported<br />

troubles on this port using other port <strong>test</strong>s <strong>and</strong> by examining station, trunk,<br />

or external wiring.<br />

3 of 3<br />

Issue 5 May 2009 1191

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