Demand test descriptions and error codes - Avaya Support

Table 293: Port Diagnostic Test (#35) 3 of 6
Error
Code
Test
Result
Description / Recommendation
Port Diagnostic Test (#35)
1004 ABORT ALARM-PT: The port received an EXT-DEV failure during the test.
1. Enter test external-device-alarm port location to
determine whether the port is reporting an EXT-DEV failure.
2. If the port has no EXT-DEV failures, retry the command at
1-minute intervals up to 5 times.
ANL-16-L, ANL-LINE, AN-LN-PT, DID-TRK, MET-LINE, RANL-STA:
The port was seized by a valid call during the test.
1. Enter display port location to determine the station
extension, attendant number, or trunk group/member number of
the port.
2. Enter status station, status attendant, or status
trunk to determine the service state of the port. If the port is in
use, wait until it is idle before testing. Attendants are always in
use (off-hook) if the handset is plugged in and the port is not
busied out.
3. Retry the command at 1-minute intervals up to 5 times.
1005 ABORT The test is not applicable for this type of port. This error can be ignored.
1018 ABORT DID-TRK: The test has been disabled by administration.
1. To enable the test, enter change trunk-group x, where x is
the trunk group number. Change the Maintenance Tests field to
y.
2. Retry the command.
All other Maintenance Objects: The test has been disabled by
administration. Determine why the Maintenance Tests field on the
station form was set to n on this station. It may be due to the ONS
Ringer Application Test #48, which can be customer or terminal
disturbing.
1. To enable the test for the particular analog station being tested,
enter change station extension and set the Maintenance
Tests field to y.
2. Retry the command.
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Issue 5 May 2009 1127