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Demand test descriptions and error codes - Avaya Support

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CAUTION: The<br />

f. Error Type 769: this Error Type corresponds to FAIL code 8 of the Stratum-3 Clock Alarm<br />

Query (#649): either reference B failed or the CI card B failed.<br />

g. Error Type 1025: this Error Type corresponds to FAIL code 16 of the Stratum-3 Clock Alarm<br />

Query (#649)): every power supplied failed.<br />

A Minor alarm results if the Stratum-3 clock can still provide timing to the switch; otherwise,<br />

a Major alarm will be raised because the Stratum-3 clock is not providing timing <strong>and</strong> the<br />

switch is referencing the local oscillator on the TN780 Tone-Clock circuit pack. If only the<br />

active TN780 Tone-Clock circuit pack is faulty, the st<strong>and</strong>by TN780 Tone-Clock circuit pack<br />

becomes active <strong>and</strong> remains synchronized to the Stratum-3 clock. When the system<br />

switches to the st<strong>and</strong>by Tone-Clock circuit pack, the alarm is resolved, <strong>and</strong> a TDM-CLK<br />

alarm is raised to indicate a possible problem on the TN780 Tone-Clock circuit pack.<br />

If the alarm is MINOR:<br />

1. Look for a red LED on either or both TOC cards.<br />

2. If there is a red LED, replace the card. If there is no red LED, use the Stratum-3 Wiring<br />

Guide, <strong>and</strong> check that the wiring installation is correct.<br />

3. After replacing the card or correctly rewiring the installation, clear the alarm by<br />

entering disable synchronization-switch, followed by enable<br />

synchronization-switch. The latter procedure causes synchronization software<br />

to switch back to using the Stratum-3 clock again.<br />

4. Wait 2 minutes <strong>and</strong> run status synchronization.<br />

5. If Maintenance Name on the status screen shows “STRAT-3,” the problem is<br />

resolved.<br />

! CAUTION:<br />

disable synchronization-switch comm<strong>and</strong> followed by enable<br />

synchronization-switch may cause slip alarms. The circuit packs that can<br />

experience slips <strong>and</strong> the associated <strong>error</strong> log entry for slips are listed in<br />

Table 242: Timing Slip Error Types.<br />

Table 242: Timing Slip Error Types<br />

Circuit Pack Name Error Log Name Error Log Number of Slips<br />

DS1 Interface DS1-BD 3073 to 3160<br />

Expansion Interface EXP-INTF 2305<br />

Switch Node Interface SNI-BD 1537<br />

Tone-Clock TDM-CLK 1025<br />

UDS1 Interface UDS1-BD 3073 to 3160<br />

888 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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