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Demand test descriptions and error codes - Avaya Support

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Table 124: Aux Data for Error Type 257 2 of 2<br />

Aux Data Description of Failure<br />

4 Firmware Download Information table query failed.<br />

1. Check for system-wide problems.<br />

2. Clear every <strong>error</strong>.<br />

3. Retry the download.<br />

5 Header information message failed.<br />

1. Check for system-wide problems.<br />

2. Clear every <strong>error</strong>.<br />

3. Retry the download.<br />

6 Download Map timer expired.<br />

1. Check for system-wide problems.<br />

2. Clear every <strong>error</strong>.<br />

3. Retry the download.<br />

7 Download schedule information query failed.<br />

1. Check for system-wide problems.<br />

2. Clear every <strong>error</strong>.<br />

3. Retry the download.<br />

b. Error Type 258 — An <strong>error</strong> indicating that a source board-related <strong>error</strong> occurred. The<br />

download schedule can also abort/fail. To resolve the <strong>error</strong>, use the comm<strong>and</strong><br />

<strong>test</strong> firmware download. The Aux Data specifies the <strong>error</strong>. See Table 125: Aux Data<br />

for Error Type 258 for more details.<br />

Table 125: Aux Data for Error Type 258 1 of 6<br />

Aux Data Description of Failure<br />

1 The Download image file specified on the change firmware<br />

download screen is not present on the source board.<br />

1. Use the list directory board location comm<strong>and</strong> to<br />

verify the image exists in the file system’s directory.<br />

2. Retry the download comm<strong>and</strong>.<br />

3. If the <strong>error</strong> recurs, escalate the problem.<br />

2 The image on the source board has an invalid header.<br />

1. Retry the download comm<strong>and</strong>.<br />

2. If the <strong>error</strong> recurs, escalate the problem.<br />

470 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

2 of 2<br />

1 of 6

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