Demand test descriptions and error codes - Avaya Support

Table 234: SNC-REF Error Log Entries 2 of 2
Error
Type
Aux
Data
SNI
Slot 1
Associated Test Alarm
Level
SNC-REF (Switch Node Clock Reference)
On/Off
Board
3585 (b) Any 19 Failure audit (#777) MAJ OFF test board location
3841 (b) Any 20 Failure audit (#777) MAJ OFF test board location
1. The slot location of the SNI with which the SNC cot communicate.
Recommended Action
2 of 2
Notes:
a. Error Type 0: run the short test sequence first. If every test passes, run the long test
sequence. Refer to each appropriate test’s description, and follow its recommended
procedures.
b. This error occurs when the active or standby SNC detects problems in its timing reference
with an SNI circuit pack in the same carrier. The slot location of the SNI with which the SNC
cot communicate is given in the previous error table.
If duplicated SNCs exist in the carrier:
1. If the SNCs are duplicated in the carrier, use display errors to check the error log.
If both SNCs have this error, replace the SNI that the SNCs are complaining about.
2. If the error occurred only on the standby SNC and the active SNC in the carrier does
not have this error, use reset board to reset the standby SNC. Use status
switch-node to show the active and standby SNCs. If the error returns after the
standby has been reset, replace the standby SNC.
3. Retry the command. If this error is still in the error log, continue with the following
steps.
4. If the active SNC has this error, use set switch-node-clock to set the standby
SNC to active. If the new active SNC has this error, replace the SNI that the SNC is
complaining about. Otherwise, replace the SNC that originally had this error.
If only one SNC exists in the carrier:
5. Replace the SNI that the SNC is complaining about.
6. Retry the command. If this error is still in the error log, continue with the following step.
7. Replace the SNC.
Issue 5 May 2009 859