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Demand test descriptions and error codes - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

Notes:<br />

a. Error Type 0: Run the short <strong>test</strong> sequence first. If every <strong>test</strong> passes, run the long <strong>test</strong><br />

sequence. Refer to each appropriate <strong>test</strong>’s description, <strong>and</strong> follow its recommended<br />

procedures.<br />

b. Error Type 1: problem with the primary DS1 reference. It is cleared when the primary<br />

reference is restored. The following steps should give an indication of the source of the<br />

problem:<br />

1. Check if the primary DS1 interface circuit pack is inserted in the carrier with list<br />

configuration board location.<br />

2. Verify that the administered primary reference matches the DS1 reference from the<br />

network synchronization plan.<br />

3. Test the primary DS1 interface circuit pack with <strong>test</strong> board location long.<br />

Check the Error Log for DS1-BD or UDS1-BD <strong>error</strong>s <strong>and</strong> see DS1-BD (DS1 Interface<br />

Circuit Pack) or UDS1-BD (UDS1 Interface Circuit Pack) to resolve any <strong>error</strong>s<br />

associated with the primary DS1 (DS1 or UDS1) interface circuit pack. If the only<br />

<strong>error</strong>s against DS1-BD or UDS1-BD are slip <strong>error</strong>s, then follow the procedures<br />

described in the troubleshooting section above. If no <strong>error</strong>s are listed in the Error Log<br />

for the primary DS1 interface circuit pack, continue with the following steps.<br />

4. Test the active Tone-Clock circuit in the master PN with <strong>test</strong> tone-clock location long.<br />

Check the Error Log for TDM-CLK <strong>error</strong>s <strong>and</strong> verify that TDM Bus Clock Test #148<br />

(TDM Bus Clock Circuit Status Inquiry <strong>test</strong>) passes successfully. If Test #148 fails with<br />

an Error Code 2 through 32, see TDM-CLK (TDM Bus Clock) to resolve the problem.<br />

c. Error Type 257: problem with the secondary DS1 reference. It is cleared when the<br />

secondary reference is restored. Refer to note (a) to resolve this <strong>error</strong> substituting<br />

secondary for primary in the preceding resolution steps.<br />

d. Error Type 513: the ATM switch clock is inferred to be providing the timing source for the<br />

system. The primary <strong>and</strong> secondary (if administered) are not providing a valid timing signal.<br />

Investigate <strong>error</strong>s 1 <strong>and</strong> 257 to resolve this <strong>error</strong>.<br />

e. Error Type 1537: over half of the DS1s that are administered with slip detection enabled<br />

through the Slip Detection field set to y are experiencing slips. It may take up to 1 hour for<br />

these alarms to clear.<br />

f. Error Type 1793: inferred excessive switching of system synchronization references has<br />

occurred. When this <strong>error</strong> occurs, it is inferred that the ATM switch clock has become the<br />

synchronization reference for the system. It may take up to 1 hour for these alarms to clear.<br />

1. Check for timing loops <strong>and</strong> resolve any loops that exist.<br />

182 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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