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Demand test descriptions and error codes - Avaya Support

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. Error Type 1: the DS1 Interface circuit pack or media module detects a hardware <strong>error</strong> on<br />

the DS1 tie trunk. This <strong>error</strong> can be caused by incompatible translations. Make sure the<br />

parameters administered on the DS1 circuit pack or media module form match those<br />

administered on the far-end switch. See Administering <strong>Avaya</strong> Aura Communication<br />

Manager (03-300509) for details.<br />

The Aux Data field indicates the following hardware Error Types:<br />

57476 On-hook before wink<br />

57477 On-hook before ready to receive digits<br />

57485 Wink too short for valid signal<br />

57487 The timer expired while waiting for an off-hook signal from the far end as<br />

a response at end-of-digits dialing. Check the far-end switch for related<br />

problems.<br />

If every administration parameter between the switch <strong>and</strong> the far end match <strong>and</strong> these<br />

<strong>error</strong>s continue to recur, follow normal escalation procedures.<br />

c. Error Type 15: this is a software audit <strong>error</strong> that does not indicate any hardware<br />

malfunction. Run the short <strong>test</strong> sequence, <strong>and</strong> investigate associated <strong>error</strong>s (if any).<br />

d. Error Type 18: the DS1 tie trunk has been busied out with busyout trunk grp#/mem#.<br />

No calls can be made on this trunk except for the Facility Access Test call. See<br />

Administering <strong>Avaya</strong> Aura Communication Manager (03-300509).<br />

e. Error Type 19: the far end may be out-of-service, or the Electronic T<strong>and</strong>em Network may<br />

be busied out.<br />

f. Error Type 130: the circuit pack or media module has been removed or has been insane for<br />

more than 11 minutes. To clear the <strong>error</strong>, reinsert or replace the circuit pack or media<br />

module.<br />

g. Error Type 257: the DS1 Interface circuit pack or media module detects a hardware <strong>error</strong><br />

on the DS1 tie trunk. The trunk cot communicate with the far end because it is unable to<br />

interpret digits sent from the far-end switch. The Aux Data field indicates the following:<br />

57473 The rotary dial rate is below 8 pulses per second.<br />

57474 The rotary dial rate is above 12 pulses per second.<br />

Check with the far-end switch or operating company for proper trunk connection.<br />

h. Error Type 513: the DS1 Interface circuit pack or media module detects a hardware <strong>error</strong><br />

on the DS1 tie trunk. The trunk is in-service/active <strong>and</strong> waiting for an “on-hook” from the<br />

far-end switch. No calls can be routed over the trunk while it is in this state. Aux Data 57392<br />

indicates no external release on PBX disconnect. Check with the far-end switch or<br />

operating company for proper trunk connection.<br />

976 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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