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Demand test descriptions and error codes - Avaya Support

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Table 75: CO-TRK Error Log Entries 2 of 2<br />

Error<br />

Type<br />

Aux<br />

Data<br />

3329 (e) 57408<br />

3329 (e) 57484 Dial Tone Test (#0) MAJ<br />

MIN<br />

WRN<br />

3585 (e) 57424<br />

Associated Test Alarm<br />

Level<br />

3840 (g) 8000 ATM Transmission Test<br />

(#844-848)<br />

3841 (g) ATM Transmission Test<br />

(#844-848)<br />

On/Off<br />

Board<br />

CO-TRK (Analog CO Trunk)<br />

Recommended Action<br />

OFF <strong>test</strong> port location long<br />

OFF <strong>test</strong> analog-<strong>test</strong>call full<br />

MIN OFF <strong>test</strong> analog-<strong>test</strong>call full<br />

1. Major alarms may be downgraded to Warning alarms based on the value used in set options.<br />

2 of 2<br />

Notes:<br />

a. Error Type 0: Run the short <strong>test</strong> sequence first. If every <strong>test</strong> passes, run the long <strong>test</strong><br />

sequence. Refer to each appropriate <strong>test</strong>’s description, <strong>and</strong> follow its recommended<br />

procedures.<br />

b. These are inline <strong>error</strong>s that have no specific <strong>test</strong> associated with them. Numerous Error<br />

Types have these <strong>error</strong>s. Refer to Table 76: CO Trunk Errors with No Tests for an<br />

explanation <strong>and</strong> appropriate action.<br />

c. Error Type 15: software audit <strong>error</strong> that does not indicate any hardware malfunction. Run<br />

short <strong>test</strong> sequence, <strong>and</strong> investigate associated <strong>error</strong>s.<br />

d. Error Type 130: the circuit pack has been removed or has been insane for at least 11<br />

minutes. To clear the <strong>error</strong>, reinsert or replace the circuit pack.<br />

e. Numerous Error Types have these <strong>error</strong>s.<br />

Aux data 57345: Single polarity ringing current<br />

Aux data 57376: No loop current on incoming call<br />

Aux data 57408: No tip ground detected on outgoing call<br />

Aux data 57424: No loop current on outgoing call<br />

Aux data 57484: No dial tone on outgoing call<br />

These <strong>error</strong>s will cause Dial Tone Test #0 to run <strong>and</strong> are only considered a problem if the<br />

Dial Tone <strong>test</strong> fails (in which case Error Type 1537 will also show up). In this case, the<br />

trunk may be put in “Ready-for-Service” state (shown as “disconnected” by status<br />

comm<strong>and</strong>), that allows only incoming calls. Run Dial Tone Test #0, <strong>and</strong> follow its outlined<br />

procedures.<br />

Issue 5 May 2009 285

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