19.12.2012 Views

Demand test descriptions and error codes - Avaya Support

Demand test descriptions and error codes - Avaya Support

Demand test descriptions and error codes - Avaya Support

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Abort Code 1412<br />

● Off-Board problems originate in a process or component that is external to the Media<br />

Module or circuit pack.<br />

Alarms are communicated by entries in the alarm log <strong>and</strong> the turning on of LEDs located on the<br />

attendant console, on all circuit packs, on the server, on the Ethernet switch if there is one, <strong>and</strong>,<br />

optionally, on customer-designated voice terminals.<br />

Abort Code 1412<br />

Tests which are not applicable for media modules or media gateways abort with Error Code<br />

1412. This <strong>error</strong> indicates that the <strong>test</strong> is not valid for the particular maintenance object <strong>and</strong> can<br />

be ignored.<br />

Escalation Procedure<br />

This document is not intended to solve all problems. If the limits of these procedures have been<br />

reached <strong>and</strong> the problem is not resolved, the problem should be escalated to a higher level of<br />

technical support.<br />

This escalation should conform to the procedures in the Technical <strong>and</strong> Administration Plan.<br />

Frequently, a repair procedure recommends repeating a <strong>test</strong> several times after waiting short<br />

time intervals, for example, at one minute intervals up to five times. If, after these repetitions, no<br />

response to the <strong>test</strong> has occurred or if the same Abort or Failure continues to occur, escalate<br />

the problem to a higher level of technical support.<br />

EPN Angel Address/Slot Mapping<br />

The following table contains the Angel addresses for EPNs. Note the different mappings for<br />

different A-carrier types.<br />

Issue 5 May 2009 39

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!