Demand test descriptions and error codes - Avaya Support

Table 60: ISDN-BRI CAUSE VALUES; (BRI-SET/ASAI-ADJ Error Log Notes) 4 of 4
Error
Code
Test Result Description / Recommendation
81 Invalid CRV An invalid CRV was sent by the adjunct.
1. This may indicate a CRV inconsistency between the switch and
the adjunct. Refer to the CallVisor protocol reference manual.
2. If step 1 does not resolve the problem, escalate to the next tier.
j. Error 2568: the adjunct ID is invalid, check the vender ID or software running on the Avaya
adjunct
k. Error Type 2817: there is a layer-2 problem over the D-Chel between the switch and the
endpoint. When this error occurs, an alarm is raised against the station or adjunct. Execute
test station extension short and note the results of the BRI XID test (#628). If this
test fails, follow the repair procedure for BRI XID Test (#628).
l. Error Type 3073: there is a problem with the B-Chel connection between the switch and the
endpoint. When this error occurs, a warning alarm is raised against the endpoint. Execute
test station extension long and note the results of the BRI Remote Loopback Test
(#627). If this test fails, follow the repair procedure for BRI Remote Loopback Test (#627).
m. Error Type 3329: occurs whenever the point-to-point signaling link to the endpoint goes
down (except when it goes down because either the PKT-BUS has failed or has been
busied out by system technician). When this error occurs, an alarm is raised against the
endpoint or adjunct. Execute test station extension short and note the results of
the Signaling Link Status test (#626). If this test fails, follow the repair procedure for
Signaling Link Status Test (#626). The alarm is retired when the signaling link is
reestablished to the endpoint or adjunct.
n. Error Type 3584-3839: Certain ASAI protocol-specific cause codes are logged by switch
software. The cause code can be determined from the following formula:
If the Error Type is greater than 3712, then the ASAI cause code is equal to the Error Type
minus 3712. This code was sent to the adjunct by the switch.
If the Error Type is less than 3712, then the ASAI cause code is equal to the Error Type
minus 3584. This code was sent to the switch by the adjunct.
A description of the various ASAI cause values is contained in the Table 61: ASAI CAUSE
VALUES; (BRI-SET/ASAI-ADJ Error Log Entries Notes). This table also contains
recommended actions associated with the cause value. In addition, the Aux Data field of
the Error Log entry contains additional diagnostic information additional diagnostic.
230 Maintenance Alarms for Communication Manager, Media Gateways and Servers
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