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Demand test descriptions and error codes - Avaya Support

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SYNC (Port Network Synchronization)<br />

● If the system’s synchronization reference is a DS1 Interface circuit pack <strong>and</strong> the<br />

master Tone-Clock circuit pack fails TDM Bus Clock <strong>test</strong> (#150), the primary or<br />

secondary (if administered) synchronization references are not providing valid<br />

timing signals for the system.<br />

If the primary synchronization reference is providing the system’s timing, check the<br />

synchronization references administered, <strong>and</strong> follow the steps outlined in note (b).<br />

If the secondary reference is providing timing, follow note (d).<br />

● If the slave Tone-Clock circuit pack fails TDM Bus Clock Test #150 but the master<br />

Tone-Clock does not fail this <strong>test</strong>, the master Tone-Clock circuit pack must be<br />

replaced. Follow the Tone-Clock replacement steps listed in TDM-CLK (TDM Bus<br />

Clock).<br />

● Replace the active Expansion Interface circuit pack in the master port network.<br />

● In a CSS configuration, replace the Switch Node Interface circuit pack connected<br />

to the active Expansion Interface circuit pack in the master port network. Use list<br />

fiber-link to determine the Switch Node Interface circuit pack that is<br />

connected to the active Expansion Interface circuit pack in the master port<br />

network.<br />

● If the problem persists <strong>and</strong> any slip <strong>error</strong>s remain, follow the procedures described<br />

in the troubleshooting section above.<br />

It may take up to one hour to clear the alarm after the problem has been resolved.<br />

i. Noise on the DS1 line can cause transient alarms on synchronization. Therefore, when a<br />

sync problem occurs on Error Types 1, 257, or 513, a WRN alarm is first raised for 15 to 20<br />

minutes before the alarm is upgraded to a MINOR or MAJOR alarm.<br />

Table 248: Synchronization Error Log Entries<br />

Error Type Aux<br />

Data<br />

Associated Test Alarm<br />

Level<br />

On/Off<br />

Board<br />

Recommended Action<br />

0 1 0 Any Any Any <strong>test</strong> synchronization<br />

1 (a) (g) Any WRN<br />

MIN (j) 2<br />

OFF<br />

18 (b) 0 disable sync WRN OFF enable sync<br />

257 (c)(g) Any WRN<br />

MIN (j) 2<br />

OFF<br />

513 (d)(g) Any WRN<br />

MAJ (j) 2<br />

OFF<br />

769 (e) MAJ<br />

WRN3 OFF<br />

Issue 5 May 2009 921

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