Demand test descriptions and error codes - Avaya Support

Maintenance Demand Tests
Firmware Download Test (#1413)
This test is destructive.
This test has two functions and can only be executed if there is a download schedule to verify or
if there are FW-DWNLD errors to resolve and alarms to clear.
1. This test verifies that the information on the FIRMWARE DOWNLOAD screen is correct. It
also verifies that the source board is of the correct type, the file to be downloaded is
present on that source board, and the file is free of errors. In addition, it verifies that the
target board code and suffix are correct. It also retrieves the new firmware vintage for the
target board and populates the appropriate field in the firmware download table.
2. If this test is executed after a FIRMWARE DOWNLOAD schedule has run and there are
FW-DWNLD alarms/errors, it resolves the errors, clears the alarms, copies the current
download status table to the last table, and clears out the current table.
Table 533: Firmware Download Test (#1413) 1 of 3
Error
Code
Test
Result
Description / Recommendation
ABORT Internal system error
1. Retry the command at 1-minute intervals up to 5 times.
2100 ABORT System resources required for this test are not available.
1. Retry the command at 1-minute intervals up to 5 times.
1 FAIL The firmware image file entered on the change firmware download
screen is not present on the source board specified in the screen.
1. Enter list directory board location and verify that:
● A file system is enabled on the board
● The file is present
2. If the file system is not enabled:
a. Enter enable filesystem.
b. FTP the correct firmware image to the source board.
3. If the correct image file is present, the name entered on the screen
is incorrect. Use change firmware download and enter the
correct file name.
1668 Maintenance Alarms for Communication Manager, Media Gateways and Servers
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