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Demand test descriptions and error codes - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

b. Error Type 18: the ATM circuit pack has been busied out either with the comm<strong>and</strong><br />

busyout atm sig-grp or busyout board location.<br />

1. Release the ATM signaling group (release atm sig-grp) or the circuit pack<br />

(release board location).<br />

c. Error Type 257: the primary signaling chel connection has been lost for more than 90<br />

seconds.<br />

● The associated B-Chels are placed in the ISDN Maintenance/Far-End state.<br />

● The B-Chels are not usable for outgoing calls, although incoming calls can be<br />

accepted.<br />

● The switch automatically attempts to recover the signaling link.<br />

1. Check the results of the Primary Signaling Link Hardware Check (#636) in the <strong>test</strong><br />

sequence.<br />

● When the link does recover, the B-Chels are negotiated back to the In-Service state<br />

<strong>and</strong> their alarms are retired.<br />

2. When this <strong>error</strong> occurs, the state of the Signaling Group is changed to out-of-service<br />

(verify using the status sig-group comm<strong>and</strong>).<br />

d. Error Type 769: signaling link hardware <strong>error</strong>.<br />

Service-affecting failures of the hardware which is used to transport the D-Chel are reported<br />

to the ATM CES Signaling Group MO. Maintenance logs this <strong>error</strong>, places the D-Chel into<br />

the OOS state, <strong>and</strong> raises a board-level alarm. The D-Chel is returned to service, <strong>and</strong> the<br />

alarm is retired once the hardware failure condition clears.<br />

e. Error Type 1281: Degraded PVC alarms indicate that a particular Permanent Virtual Circuit,<br />

or signaling group, has encountered sufficient <strong>error</strong>s to exceed firmware thresholds.<br />

Operations can continue but at a lower level of reliability or performance. Firmware filters<br />

these alarms so that only one is reported active at a given time. The following inline <strong>error</strong> is<br />

considered a Degraded PVC alarm:<br />

● Excessive AAL – The AAL layer is experiencing an excessive number of <strong>error</strong>s in<br />

trying to reconstruct Service Data Units (SDUs). Possible causes:<br />

- Problem with the ATM switch<br />

- Noisy communication paths on opposite side of ATM switch<br />

- Unhealthy sending node<br />

- Congestion at the ATM switch<br />

f. Error Type 1793: Layer 2 Query <strong>test</strong> for the primary signaling chel failed.<br />

● Excessive AAL – The AAL layer is experiencing an excessive number of <strong>error</strong>s in<br />

trying to reconstruct Service Data Unit (SDUs). Possible causes:<br />

- Problem with the ATM switch<br />

- Noisy communication paths on opposite side of ATM switch<br />

- Unhealthy sending node<br />

- Congestion at the ATM switch<br />

172 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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