Demand test descriptions and error codes - Avaya Support

Table 285: NPE Crosstalk Test (#6) 2 of 8
Error
Code
Test
Result
Description / Recommendation
NPE Crosstalk Test (#6)
1000 ABORT The port may be busy with a valid call, or the system’s Music-On-Hold port is
off-hook, which it usually is.
AUX-TRK:
1. Enter display port location to determine the trunk group/member
number of the port.
2. Enter status trunk to determine the service state of the port. If the
port is in use, wait until it is idle.
3. Retry the command at 1-minute intervals up to 5 times.
CO-DS1:
1. Enter display port location to determine the trunk group/member
number of the port.
2. Enter status trunk to determine the service state of the port. If the
port is in use, wait until it is idle before testing.
3. If the port status is active but the port is idle (no calls), enter display
errors and check the error log for Error Type 1025. If this error exists,
see the error log table for a description of this error and required actions
for CO-DS1 (DS1 CO Trunk). The port may be locked up.
4. If the port is idle, retry the command at 1-minute intervals up to 5 times.
CO-TRK:
1. Enter display port location to determine the trunk group/member
number of the port.
2. Enter status trunk to determine the service state of the port. If the
port is in use, wait until it is idle before testing.
3. If the port status is active but the port is idle (no calls), enter display
errors and check the error log for Error Type 1025. If this error exists,
see the error log table for a description of this error and required actions
for CO-TRK (Analog CO Trunk). The port may be locked up. Check the
CO wiring, check for excessive loop current, and check the trunk
translations. If the trunk is translated incorrectly, this test will abort.
4. If the port status is idle, busyout and release the trunk, and retry the
command at 1-minute intervals up to 5 times.
5. If the test still aborts, replace the circuit pack.
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Issue 5 May 2009 1085