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Demand test descriptions and error codes - Avaya Support

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Note: Replacing<br />

Note:<br />

the circuit pack <strong>and</strong> re<strong>test</strong>ing it with <strong>test</strong> tone-clock is not<br />

adequate to retire this alarm <strong>and</strong> return the IPSI or Tone-Clock circuit pack to full<br />

service; the Clock Health Inquiry <strong>test</strong> (#46) will continue to fail. Because the ability<br />

to generate clocks was considered lost, once any repairs have been made it is<br />

necessary to enter set tone-clock location override, forcing the circuit<br />

pack to become active. If the problem was not corrected, this action may cause a<br />

disruption in service for active digital facilities users.<br />

3. If <strong>error</strong> 2305 or 3848 persists, all clock signals from the indicated board were lost.<br />

If the reported Tone-Clock circuit is in a port network with duplicated Tone-Clocks, the<br />

problem may lie with the circuit pack responsible for selecting the active Tone-Clock<br />

circuit (the t/c selector, the active EXP-INTF circuit pack).<br />

The t/c selector circuit pack of interest is the one which was active at the time the <strong>error</strong><br />

was logged. This is the currently active t/c selector, unless there has been an<br />

EXP-INTF link switch. In order to determine whether an interchange has occurred<br />

since the TONE-BD <strong>error</strong>, examine the display initcauses log for EXP-LNK<br />

entries in the <strong>error</strong> log for expansion link interchanges.<br />

If the t/c selector circuit pack was not replaced as part of the previous step, replace it<br />

now. Follow procedures described in EXP-INTF (Expansion Interface Circuit Pack) for<br />

the Expansion Interface, or Reseating <strong>and</strong> replacing server circuit packs in<br />

Maintenance Procedures for <strong>Avaya</strong> Aura Communication Manager, Media<br />

Gateways <strong>and</strong> Servers (03-300432).<br />

4. If the <strong>error</strong> has not been corrected at this point, there is a problem with the TDM bus<br />

within the port network containing the reported Tone-Clock circuit. This may include<br />

TDM bus intercarrier cables, bus terminators, bent pins on the backplane, <strong>and</strong> <strong>error</strong>s<br />

on any circuit pack plugged into the same port network. See TDM-BUS (TDM Bus).<br />

m. Error Type 2561: a Tone-Clock circuit pack, with a different circuit-pack code as required for<br />

this system, has been inserted in the port slot as shown in the Error Log. To resolve this<br />

<strong>error</strong>, see Replacing the IPSI or Tone-Clock Circuit Pack for an appropriate circuit pack<br />

code <strong>and</strong> replace the Tone-Clock circuit pack according to the procedures indicated for this<br />

system. The meanings of the Aux Data values are as follows:<br />

1002 A TN756 Tone-Clock circuit pack (instead of a TN2312) is in a st<strong>and</strong>ard- or<br />

duplex-reliability system’s PN.<br />

1003 Either a TN741, TN714, TN768, TN780, or TN2182 Tone-Clock circuit pack<br />

(instead of a TN2312 IPSI) is in a st<strong>and</strong>ard- or duplex-reliability system’s<br />

PN.<br />

1004 Either a TN741 or TN714 Tone-Clock circuit pack (instead of a TN768,<br />

TN780, TN2182, or TN2312) is in a high- or critical-reliability system’s PN.<br />

1005 Same as for aux value 1004.<br />

1006 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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