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Demand test descriptions and error codes - Avaya Support

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LIC-ERR (License Error Mode)<br />

- A condition that caused the system to enter License-Error mode has not been<br />

corrected or resolved, <strong>and</strong> the countdown timer has expired.<br />

- The switch returns to License-Normal mode when every license <strong>error</strong> is cleared.<br />

Login Warning Messages<br />

Anyone logging onto the SAT (System Administration Terminal) when the system is in<br />

License-Error or No-License mode, receives a warning message stating the system’s Licence<br />

mode, depending on the conditions. Table 162: Error messages <strong>and</strong> repair procedures shows<br />

the 3 license modes, the warning message, describes the <strong>error</strong> conditions, <strong>and</strong> lists the<br />

recommended repair procedures.<br />

Table 162: Error messages <strong>and</strong> repair procedures<br />

License Mode Description Explanation <strong>and</strong> repair procedure<br />

License-Normal No mismatches<br />

between license<br />

<strong>and</strong> hardware<br />

License-Error Warning mode;<br />

Communication<br />

Manager<br />

supported, 30-day<br />

countdown timer<br />

begins.<br />

No-License Warning period has<br />

expired.<br />

Stable running condition<br />

If you log in to the server through the SAT, a message<br />

reads: “System Administration Will Be Blocked in<br />

Approximately XXX hours. Contact Your Service<br />

Representative.” Communication Manager functions<br />

normally for 'XXX' hours, at which time the system<br />

goes into No-License mode.<br />

One of the following conditions is present:<br />

● Serial number reference source not<br />

responding.<br />

● The License file expired.<br />

● Feature use does not match the License file.<br />

If you log in to the server through the SAT, a message<br />

reads: “System Administration Is Blocked. Contact<br />

Your Service Representative Immediately.”<br />

One of the following conditions is present:<br />

● No License file is installed in the system.<br />

● The License-Error timer expired.<br />

Issue 5 May 2009 577

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